World Market Furniture

World Market Store customer services lack responsibilities

Worst customer service I have ever had at any World Market Furniture stores. I will never shop at this location again. I went in and bought 5 bottles of wine because they were having a sale, got to my car and checked my receipt just to see if I was charged correctly. Came to find out I was charged for 6 bottles. Came back in and I asked for customer service, the manager said I have to get back in line, which at the time was SUPER long.

The manager never stopped ringing the customers in line to asked what was wrong. I stood there for 10 minutes, as all the cashiers shout ” next in line!” Not one of them paid attention to me. Finally I had to go to where the store manager was and I demanded I will not stand in line, I was just here a few seconds ago, this was not my error but your associates error.

He finally called someone from the back and opened other register and helped me out. I was just going to get my money for the extra bottle I was charged, but since I waited for over 10 minutes, so frustrated I just wanted and asked for all my money back and returned all wine bottles.

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Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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