Winchester Gardens

This is a scandal

I have family members at WG and I was appalled at how the post-Sandy situation was handled. WG is one of the most expensive and elite Senior Living facilities in the region, but other facilities had MUCH better contingency plans.

Residents at WG were told to stay in their rooms/units. Only cold food was supplied. No information was provided to residents. My family member is still able to drive but was not aware that there were areas of the community that had power and were offering refuge to the public, such as the library, at least one large church and a number of restaurants.

At a minimum, they should have had full generator backup for their kitchens and dining areas as well as for sufficient common recreation areas to be able to allow the residents to have social interaction and activities during this distressing time as well as for power to at least one electrical outlet per room for minimal lighting. I believe that this was the case in other senior facilities in the area, most of which are more modestly priced than WG.

This is a scandal and should be investigated immediately.

Furthermore families of residents should DEMAND that WG management improve their contingency planning and facilities to avoid EVER repeating this debacle and each resident should receive a refund of their rental or other monthly payments for this period.

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1 review on Winchester Gardens

  1. Winchester Gardens Is Poor Service.

    All of a sudden a few months ago I received a solicitation for an event at Winchester Gardens, for my father. He’s been dead!! I’ve now tried calling three (3) times to have his name removed. I left messages and even spoke with someone once – you never get an actual person.

    They apparently do not have their sh*t together, and purchase N/G lists to solicit and then don’t follow up. Good luck with this inefficient company if you go.

Reported Loss :600 $
Severity of Scam :High
Reported by : anonymous
Views :