My loan was sold to Weststar Mortgage Corp by the mortgage broker I used to buy my home. Unfortunately, Weststar is very small potatoes and it shows.
The transactional website looks and functions like it was designed in 1998. Basically it’s useless.
But at least you can make payments online. In fact, that’s pretty much all you can do online.
Unless you go to a different web site and log in with different credentials.
There you can see a rudimentary record of tax and insurance payments and your mortgage payments. But that’s it.
No amortization calculator (WTF?!?). No copy of your HUD. Seriously. It’s a joke.
Also, their customer service hours are Monday to Friday 9 am 4 pm. Must be nice to have such a short work day.