Job not finished, no follow up, tell me it s going to cost a certain price over the phone and in person and then charges me more without consulting me.
I had to send some papers for my taxes and looked for help from a professional, all the papers I sent got sent back to me even though I did and sent exactly what Mina told me.
I asked her to adjust the price to the one we agreed and help me to send what was needed but got LITERALLY NO HELP.
She ignored my emails, stopped answering and never refunded me the money that they overcharged for the service.
And of course never helped me with the papers. I basically paid for a service never delivered completely.
I would not recommend anybody to use their services, the level of incompetence and unprofessionalism is high.
I tried to be patient and nice, but I guess it didn’t pay off.