Good luck trying to access your money on a weekend. The online and mobile app for Westerra Credit Union – Aurora Branch is a joke.
The system is down the majority of the time and when it is working you can’t access your account anyway.
On multiple occasions, the system either didn’t recognize my credentials or locked me out and told me to contact customer service – which is closed anytime outside of 9 to 5 m-f.
So literally no access to my funds!
One multiple occasions I was not able to access my accounts via the ATM.
Their excuse, “your account is not setup for having a debit card”
What is this card in my hand, that Westerra issued me?
IF YOU WANT TO BE ABLE ACCESS YOUR $ IN AN EMERGENCY DO NOT PUT YOUR $ IN WESTERRA!