My wife and I was watching television when we came across the ad of Wesley Financial Group. The company portrays itself as the best company working in the best interest of their customers. However, this is not true. When we contacted them for helping us terminate the timeshare contract that we had with another company, they said that they would be happy to assist.
They informed me that the task was nearly impossible but they would do their best to resolve the matter. They asked us to review long videos where they are tutoring about their company and the way they help their customers. Chuck who is the owner of the company and his wife have created a nice video telling how they fought for other duped timeshare owners who had the contract from the same company as we had.
So, we were happy to know that someone was actually happy to assist us with this problem as we were tired of paying annual fees for nothing. The guy from Wesley told us that they would be helping us after we pay a fee of $7000. We were thinking about it. In the meantime, I also thought of contacting the company with whom we had the timeshare contract.
I was not able to reach anyone there on time and we paid Wesley the entire amount that they asked for. However, after three days of us paying the money to Wesley, someone called from the timeshare company. They told that we did not owe anything to them. So, they would be having no problem in cancelling our contract. They also said that as we were cancelling the contract before the year ends, they would be returning $2299 from the annual fee that we paid.
They sent us papers to sign and we did as they asked. It was as easy as it sounds. We got our money back as well. They refunded the amount as promised. When I called the guy at Wesley to ask for refund. He started shouting at me. He said that we were the ones who came to them and we did the wrong thing.
I told him that he was the one at fault. He kept us in dark. He must have known or even if he hadn’t known about the easy process of refund, he should have enquired about it. How can he take such a huge fee for something that can be managed for free? So, the entire money was for signing the documents.
These guys are dishonest and anything that matters to them is money. They will take your money and do nothing about it. Or, they will overcharge you keeping you in dark. They denied to return our money.
However, we were lucky. As the check that my wife signed wasn’t submitted to the bank by then. So, we called our bank and cancelled the check before they could have taken away our money. These guys are monsters.