Well Clinic

Intake Process

their intake process than their services, because unfortunately I never had the pleasure of actually scheduling an appointment. While the online appointment process worked well, it was the interaction with the reception/intake desk that gave me pause. They did respond to my online inquiry within a day, which was great. The trouble began when I called back to complete their 20 minute over the phone intake process.

First, I called and she couldn’t conduct it at the moment as they had another one scheduled. Fine, so we decided to connect in an hour. An hour comes and goes, so when I call back, she actually scoffed at me over the phone and explained her other call ran long. That’s all normal life stuff, but I guess I didn’t appreciate the attitude she had towards a follow up.

Second,we then schedule time to do the intake the next day. Little late on the call with a bit of an attitude, so decided not to move forward. I figure if I’m not comfortable with the first interaction over the phone, I won’t feel super comfortable stepping into the office.

So, I’m sure the counselors are fantastic, but I guess you only find out if you make it through the gauntlet that is the intake process.

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1 review on Well Clinic

  1. Avoid at all costs.

    After I sent the email, she finally gave me very basic resources and took some action. Do not go to this therapist. There are tons of smart people despite the name of their school, but her degrees from San Diego State University and the University of Nevada definitely reflect her intelligence level. In addition to that she is only a therapist and not a doctor. Avoid at all costs.

Reported Loss :210 $
Severity of Scam :High
Reported by : AJL
Views :