When I asked about it, the operator seemed confused and offered no solutions.

While the concept and the boxes themselves are great, the service was sub par. Both my delivery and pick up were highly disorganized. They lost my contact information, for one. On the day of scheduled delivery, the boxes didn’t arrive so I called. They had no record (yet still managed to charge me two days later) and would not have delivered anything had I not called. They delivered a day later and offered a 10 percent discount.

Two weeks later, on the day of pickup, they said it was scheduled a week later. Despite scheduling and being charged the 2-week rate, they had it indicated that I was to have the boxes for another week. When I asked about it, the operator seemed confused and offered no solutions.

Again, great idea, but they need to work on their organization and record keeping.

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1 review on Wegobox

  1. Awesome boxes!

    Awesome boxes! Really durable, and easy to close and carry. I moved in rain with no issues at all since the boxes are waterproof. Delivery service was great as well. They were very flexible in arranging the time. I would highly recommend them!!

Prince Street 913
Alexandria 22314 VA US
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Reported Loss :500 $
Severity of Scam :Extremely Low
Reported by : anonymous
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