Wallace E. Dunn Tax Services

Customer Service

I typically do my own taxes, but this year I wanted to get a professional’s attention. I actually completed a draft return before I sought Wally’s help to confirm I got it right.

Wally sent me a tax return with double the required payment. A quick review of the 1040 showed he made two big errors on two separate forms, and I couldn’t figure out where he even came up with those numbers.

I didn’t receive an apology or a “this never happens.” The second return he gave me corrected one error, but not the second.

Finally, Wally gave me a return that was in the ballpark of the return I drafted before I sought his help.

I asked in email for a confirmation that my return was submitted, and I didn’t get a response. I called on Apr.

15 and was told by an assistant that my return would be submitted but that I wouldn’t get a confirmation of submission.

I emailed Wally the next day to follow up, and he wrote back, “I spoke with you yesterday and told you that they were going to be submitted and indeed they were!”

The day after that he forwarded me documentation confirming the submission.

Why he couldn’t just send that instead of a curt and inaccurate (I didn’t speak with him) response, I don’t know.

I admit I sought Wally’s help late in the tax season, but if the time pressure was too much, it would have been better to turn me away if he felt he couldn’t give my return enough attention. Instead, he did a poor job.

Is Wallace E. Dunn Tax Services a legit?

Wallace E. Dunn Tax Services is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Wallace E. Dunn Tax Services located?

Wallace E. Dunn Tax Services is headquarted at 561 W Diversey Pkwy Ste 204 Chicago, IL 60614. You can contact Wallace E. Dunn Tax Services by dialing (773) 248-6600 or visit their website wdunntax.com.

How much monetary loss is incurred by Wallace E. Dunn Tax Services’s customers?

According to Wallace E. Dunn Tax Services’s customers, a monetary loss of US $1547 has been reported. The severity of entire incident reports is medium.

Write a replay to Malerie Fulton Cancel reply

Your email address will not be published. Required fields are marked *

3 Reviews on Wallace E. Dunn Tax Services

  1. I highly recommend this accounting services place

    I have been doing my taxes with Wally for 11 years and I am very happy with his services. Wally and his Staff are very knowledgeable and always ready to help even in their busiest moments I highly recommend this accounting services place

  2. Scammer

    I received a delay on my taxes, but paid some amount to the IRS so decided to go here to finish filing. I talked to one of the tax preparers there, and I was to get one delayed document to her, which I did.

    This person did call me within a couple of days of my contact to tell me I probably owed nothing, so not to worry about a tax penalty. But did not feel my tax situation was handled with attentiveness nor care to detail.

  3. location place to get your taxes done right then CALL WALLY!!!

    Wally is a pure gem in the accounting industry. I would recommend him to anyone! I have given his name to most of my friends when they needed their taxes done. He has reasonable prices, produces quality work, efficiently fast and flexible! Wally does this all with a smile and loves to crack jokes.

    Who ever thought you could get your taxes done and be entertained by a secret comedian too. Wally is very knowledgable and has been doing this for many years. He is a no bull shit type person to work with.

    He simplifies the process and helps you understand how to make the next year as profitable as you can with tips, tricks, and industry tax law updates. If you want a super convenient, great staff, and location place to get your taxes done right then CALL WALLY!!!

Reviews: 3
Reported Loss : 1547 $
Severity : Medium
Reported by : Anonymous
Views :