VCA Animal Hospital Reviews

VCA Hospital– Animal’s Slaughter House

I have never been so disgusted with anything and anyone as I am with VCA Animal Hospital Management and staff. My pain for losing my dog was not even calmed and VCA Animal Hospital gave me another stroke. I had to say goodbye to my dog few days back which was the hardest thing anyone can imagine. I did that at my regular pet clinic and not VCA Hospital. The people were supportive and had the empathy to relate to my pain. I was atleast convinced that she was in good hands during her last few minutes.

Me and my mom were trying to recover with the pain. I usually feed animals including cats outside of my house and one of the cats allowed us to take her home. She recently gave birth to kittens and I was happy to share the love of my chica with these kittens.

One night, a kitten fell off and was in very bad condition. My vet stayed a bit far so admitted him to a VCA Hospital which was closer. It was an emergency entry and had to be given priority. It was 2:30 AM and still all dark outside. Looking at his condition, I was well aware of the coming fate but wanted to try my best and give it the last try to save him.

They took the kitten from my hands and asked me and mom to stay outside. I wanted to be with him in the examination room but wasn’t allowed and I do not know why. It took them hour and a half to come back to us. They asked for my agreement for allowing the fluid through the veins which I did. But these bastards couldn’t find his vein and put the needle in his bone. The doctor informed us about it and asked us to wait again. After another half an hour, they handed a piece of paper with $1000 written on it.

I kept on asking about the kitten but the answer was always no. They did not let me see my kitten. The doctor said the chances are negligible and we can take her home. But I stayed rigid and wanted them to help. I waited and waited and they kept us waiting.

At last, I was out of my mind and started forcing them to bring him to me. They brought him in a box with a paper to be signed. The paper said that I didn’t do what the doctor at VCA Hospital suggested.

This was outrageous for me and I couldn’t take it. I told that the doctor was the one who insisted on taking the kitten home. But nothing made them change their cold heart. I had to do the needful and pay my bills of $1000 for nothing.

I took him home and tried to feed him but he was not able to swallow. I tried my best and then gave up. I kept on talking to him and tried to reduce his pain through the comfort of love and compassion. But I knew I will have to go through it again.

Finally, I put him to rest beside my Chica. But I wish to spread this inhuman practice for making people aware of the act. This invokes action.

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6 reviews on VCA Animal Hospital Reviews

  1. VCA Animal Hospital Review

    No one is there to take care of your pets… I have my baby cat been sliced by a dog and gone to treat her at VCA hospital.. the staff was busy and one one came to me.

    Please take care of pets.. they are human.

  2. I will never again go to a VCA Clinic or to a "vet" that re-commends a VCA clinic

    THE WORST THING ABOUT THIS CORRUPT CORPORATION developed by two guys with no veterinary training, at all, is that they get your family veterinarian (who has been trained and is licensed to be a professional animal doctor abiding by a set of ethics) to claim they “don’t know” what is wrong with your seriously ill pet and to bring him or her to a VCA clinic. The VCA clinic vet also doesn’t know but they charge a lot more to not know. One vet at a VCA clinic wisked my sick pet away and said she was going to take her in the back to do an exam. My vets always examine my pet in front of me, so my pet is less afraid, and they get information by asking me questions about what the symptons are, when they began, etc. She said she took X-rays while my pet was in the back, but she never showed them to me, and I don’t recall being asked for permission. She said they didn’t show anything that would explain my pets symptoms (it turned out that if she had taken X-rays of the area where my dog was indicating there was pain – i.e., whimpering when that area was touched) the X-rays would have shown what the problem was. But she had decided to X-ray a completely unnecessary area. I couldn’t suggest anything because it was all over before I knew what she was doing. She said I then had two choices, I could either have the $800 tests (no explanation about what these tests were), or I could have the $1,300 tests (again, no explanations of what these tests were for, would they diagnose something unlike the last tests or be a waste, too? were there dangerous side effects?) Pet owners can’t give informed consent for procedures without information. I wondered if all she knew about them was their cost. I asked her what is the benefit of the more expensive set of tests over the less expensive tests? The vet said, “I don’t know.” I could barely believe she wanted me to choose between two options without any knowledge of the difference between the options except the cost. I rephrased, “Is there a difference between the more and less expensive tests?” and said a few things about why that might be something pet owners would want to know, even if they had all that money just sitting around. The vet look at me blankly and said, again, “I don’t know.” It took a lot of self control to not say, “Is there anything you do know?” She left me alone to decide which of the two choices I would take. Meanwhile, a front office girl came in and asked what was happening, I said we were trying to decide which of the two sets of tests to have done, the $800 tests or the $1,300 tests. The office girl said, “Oh, the vet would definitely prefer the $1,300 tests.” I didn’t even bother to tell her the vet had no idea which would be better for my pet. We left the so-called veterinary hospital, found a real vet that doesn’t say “I don’t know” reflexively, he examined my pet in front of me, noted where the pain was when he touched her, Xrayd that area, saw the cause of the pain on the X-ray, showed it to me and some student interns, and armed with a good diagnosis, cured my pet within 2 hours of us walking in the door, with no surgery and no set of $800 or $1,300 tests for who knows what? I will never again go to a VCA Clinic or to a “vet” that re-commends a VCA clinic.

  3. All Vets are criminals and their clinics should be shut down and hang them up or life time jail.

    If you want pets make sure you go to school, learn about pets and read reviews of all Vets. If not do not adopt any pets.

  4. Horrible

    If you want your pet to die a slow painful death at great expense to you and be emotionally and psychologically tortured through it all-look no further- VCA is your place.

  5. Worst experience ever.

    Don’t you ever take your pet to this disgusting place. Bunch of amateurs looking only for your money. They even “forgot” to give the injection in my cat. But sure they charged. Don’t get fooled by the warm voices of the assistants. The clinic are there only for MONEY! Couldn’t have had a worse experience.

  6. No way

    Changing vets! I took my dog for an ear infection and they sent me home without even cleaning his ear and giving him his first dose. All because I wouldn’t pay for further test. Still charged me 136 dollars!

Harlem Avenue 2845
Berwyn 60402 IL US
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Reviews:6
Reported Loss :1000 $
Severity of Scam :Extremely Low
Reported by : anonymous
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