VanGuard Moving Express

but actions speak louder than words. Learn to communicate.

I chose this company after reading all the good reviews on Dirty Scam. Too bad i can’t add to the good reviews.
The morning of the move, I was at the storage location waiting in the cold. The time came and nobody showed up. So I called, and Bauer told me they are having some truck problem or something, very vague. He told me that they will get there in 30 mins. Waited in the cold, nobody came. Called again, and Bauer said now they are having problems with the truck battery. He said 30 more mins. U know the rest, nobody came 30 mins later. Called and asked what is going on. Bauer got really defensive and said “what do u want me to do?!!” Really? How about communicating with us so that we aren’t waiting for almost 2 hours?!! Do I have to teach u about professionalism?!!
Needless to say, we made alternate arrangements. Really sad that they were so sweet and kind when it came to making the arrangements, but actions speak louder than words. Learn to communicate. Don’t sit there and wait for the customer to call u every time. This is your job!

Is VanGuard Moving Express a legit?

VanGuard Moving Express is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is VanGuard Moving Express located?

VanGuard Moving Express is headquarted at Nutley Street Southwest 3057 VA US. You can contact VanGuard Moving Express by dialing (703) 474-3863 or visit their website vanguardtransfer.com.

How much monetary loss is incurred by VanGuard Moving Express’s customers?

According to VanGuard Moving Express’s customers, a monetary loss of US $200 has been reported. The severity of entire incident reports is extremely low.

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1 Review on VanGuard Moving Express

  1. Complete scam bait and switch!

    We had a moving truck scheduled to move it never showed on time next day 4 hours late and wrong truck size. 12 hours later needed to move 6 hours away. 4 days later never showed. We can’t get a hold of anyone. They have all our possessions and start extorting us for $. Dm saying they need cashiers check and the price keeps going up. We never got our items and we lost everything! Do not use this company!!!!

Reviews: 1
Reported Loss : 200 $
Severity : Extremely Low
Reported by : Anonymous
Views :