Utah Central Credit Union
Customer ServiceAfter banking Utah Central Credit Union for 30+ years, many loans, visa, savings etc, I am going to close this account.
First, the idea of a credit union is to be local. Because these guys screwed up during the financial crisis, NCUA put them under Chartway Federal Credit Union located in Virginia Beach, Virginia.
Hardly local Utah. Some genius also took away their membership to be a CU Service center.
This means that if you have an account at, say Mountain America, you can’t access your account from UCCU any more.
If you log onto UCCU and Chartway Federal Credit Union you will find that the two web pages look exactly the same.
This multiple out state branch crap is not my cup of tea.
Yes, UCCU was in trouble, but couldn’t they stay local? I like to spend my money locally and bank locally, This is why I don’t bank a one of the to-big-to-fails.
After my CD certificate expires, and I get a new Visa somewhere its gonna be good-bye after 31 years of business.
So decide for yourself..
With several years of using this bank, payroll deposit, auto payments and yearly large deposits from my lawyer, never have they offered my account a service such as CD, Money Market.
And now they want to put a three day hold on a Cashiers Check deposited into my checking before funds are accessible. So decide for yourself..