You said that i should get someone else because you were busy only after repeatedly stating you would call my tenant but you never did. You twice said you would call him that day. He was waiting for you call on both days. You inconvenienced him as he was waiting to hear from you so you could fix the shower that was not working. It made me look like a negligent landlord too. You strung me along for a week. Now I had to start over with an new handyman, He actually followed through as he said he would. His word means something. Apparently, your word does not. Stop making excuses and accept you were neglectful and unprofessional.