I deposited USD $ 250 from my VISA credit card on March 4, 2018, to Universe Markets, with the intention of buying some e-krona, but then learned that it was all a scam, so a few days later I requested my money back.
I submitted all of the documents that Universe Markets requested in order to verify my identity, but they have continued to stall the return of my money. I have emailed them numerous times, and have tried to phone them many times but they don’t answer their phone most of the time, requesting them to refund my money.
They have brokers from various countries phoning me and trying to get me to invest in various schemes, and when I tell them that I just want my money back, they ask why. I tell them that it is not any of their business as to why I want my money back. As of this date, Universe Markets has not refunded my USD $ 250 to my VISA card.