United Security Financial

Something Shady Going On Here

My mortgage was sold to United Security Financial for mortgage loan servicing. So far that has been okay but then again, the mortgage is paid on time.

However, there is something shady going on here. I have been called several times by them to refinance my loan.

They are using my phone number to sell products! Pissed me off as the only reason they have my number is because of the mortgage and I did not choose this company!

Anyway, I was told that I would save $2-300 per month–I said given my current interest and the proposed interest rate, that was not possible.

The guy says — well, I can see it on my screen. While he was on the phone, I went to an online mortgage calculator.

Guess what? He was wrong. So, I said prove it in writing. Surprise! I didn’t receive anything in writing.

Then a loan officer calls me and I told her the same thing — PROVE IT IN WRITING!

Never received anything in writing. Then a couple weeks later, I get a voicemail from the first guy asking me to call back to set up an appointment for my closing.

Oh, hell no! I did not return the call. (Keep in mind, I also received several phone calls with no message left by them.)

Then I got a phone call from the same loan officer who had the audacity to ask me if I received the documents.

I told her I have received ZERO and said I was NOT interested and then promptly said — Goodbye. Do not call me again!

In any case, if I were going to refinance, it would NOT be with United Security Financial!

And quite frankly if it were possible and made financial sense to move my loan, I’d do it in a heartbeat. L

ike I said, there is something shady going on here. Beware.

Is United Security Financial a legit?

United Security Financial is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 6 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is United Security Financial located?

United Security Financial is headquarted at 930 E 6600th S Murray, UT 84121. You can contact United Security Financial by dialing (801) 262-2600 or visit their website usfwholesale.net.

How much monetary loss is incurred by United Security Financial’s customers?

According to United Security Financial’s customers, a monetary loss of US $1201 has been reported. The severity of entire incident reports is medium.

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6 Reviews on United Security Financial

  1. My experience with United Security and loan officer

    My experience with United Security and loan officer, Jonathan Miller was absolutely incredible. My purchase was handled efficiently and quickly. All of my calls were returned in a timely fashion.

    I started the process with another mortgage company, but decided to close with USFC after hearing about their mortgage programs on a radio program. I closed successfully and quickly due to Jonathan’s professionalism and the team that he works with. Thank you so much.

  2. We had a flawless and timely response from start to finish.

    I would like to thank Daniel Allen with United Security Financial Corp for an outstanding job working with us on our refinance! Dan we really appreciate you dedication and outstanding customer service responding to our needs.

    We had a flawless and timely response from start to finish. Everything was done professionally. Thank you for being available and always getting the best answer and solution that met our needs.

  3. I would highly recommend him to anyone seeking a mortgage loan.

    My experience with Daniel Allen was very positive and my goal was met in getting a cash out refinance of my VA mortgage. I had contacted other lenders initially but Chose to do business with United Security Financial.

    Daniel Allen was a pleasure to work with, the most knowledgable, always courteous, and answered any of my questions satisfactorily. I would highly recommend him to anyone seeking a mortgage loan.

  4. My statements, when I even get them, are late.

    This company reeks! Just like Sam G. from GA, I have had nothing but trouble since having Dovenmuehle transfer me to Lender Live. My statements, when I even get them, are late.

    I add extra monies to my escrow which show as “unapplied funds” on my statement (if I get them) I feel that I will be forced to refinance just to get away from this company. My next move will be some certified mail to the President of this company. After that, we will see.

  5. Not a smart way to run a business

    Our home loans was sold to Lender Live and is serviced by United Security Financial. The United Security Financial website never works correctly! Ive had to call and pay an extra $9 a month to make a payment.

    The customer service tells me something different every month like “We are updating our systems, our website is down at the moment etc.. Now when I need to make a payment, I call and make them way the fee. Not a smart way to run a business

  6. DO NOT USE THIS PIECE OF CRAP COMPANY

    DO NOT USE THIS PIECE OF CRAP COMPANY!!!! They have zero integrity, zero customer service, very unethical, and completely incompetent!!! if you want get lied to and have to file a complaint to even get them to respond then go ahead and use them..

Reviews: 6
Reported Loss : 1201 $
Severity : Medium
Reported by : Anonymous
Views :