I love UMB Bank as my main bank, but this location’s customer service is not so great. The only reason I gave it 2 stars is because it has a Keurig machine and snacks for customers.
The front desk customer service has consistently been the snobbiest I’ve seen at any bank.
After giving them several different tries, I think I’ll stick to any of the other locations (despite my work being within a block of this location).
If the other location’s tellers had the customer service skills similar to this location’s, I would have moved banks years ago.
Go to the location on 8th and Colorado blvd, their Bowles location in Littleton, or their Stapleton location; they are way better!