UAMS

The Nursing Staff

I’ve had the unfortunate opportunities which required me to spend 5 nights at the UAMS Hospital. The nursing staff was exceptional.

My first stay was a couple of weeks ago after undergoing an “awake trach” & a throat biopsy.

Again, the nursing staff should be rated A+ because not only did they care for you as a patient but they also served as excellent advocates.

I visited UAMS for a CT scan on Wednesday, March 6th.

The Radiologist’s last name was Fordyce & she was fantastic sharing information & appropriate instructions.

Unfortunately, the initial results from the CT scan were apparently not of a positive nature.

Radiology called my ENT Dr. on Thursday morning &they then called my spouse.

We were not ordered but we were compelled to go the ER at UAMS for an “emergency MRI.”

The ENT’s office indicated that my ENT Dr. had placed an order into the system for the MRI & in that manner, the ER people would be ready & prepared for me when we arrived.

We arrived at UAMS ER at 1:00pm. We waited in an ER “patient room” for 6 1/2 hours before the MRI test was conducted.

After which, I was admitted into the hospital although I did not request this action nor did I appreciate not being told “why” I was being made to spend the night.

I asked to speak to the Resident Dr. at 8:00pm after being informed that I was admitted on an NPO status. This made no sense to me at all.

There was no reason to be placed on NPO status but the Dr. did not respond to my request to meet.

Five hours later, at 1:00am, I informed the nursing staff that I would be leaving the hospital @ 2:00 IF the Dr. did not come and speak with me & my spouse.

After a full 6 hour wait @ 1:58am, the Dr. arrived. We had a less than reasonable discussion & in the end, the Dr. admitted that someone made a mistake & she lifted the NPO order.

Obviously, this made no difference as there was no food service at this time of night.

IF nothing else, at least the Dr. explained that I was “scheduled” for two procedures in the morning & they thought I needed to spend the night.

I did have an “Echocardiogram” at 8:00am Friday morning. Of course the results were perfect as I visit my Heart Dr. every 90 days & the “Echo’s” have always been perfect.

The head Neurosurgeon visited me in the hallway after my Echo test & informed me that I would be having a 2nd MRI in order to have a comparison/contract view with the 1st MRI.

I was informed that I had apparently suffered a mild stroke during my earlier 5-day stay at the hospital.

He also told me that he thought I had a tumor in my brain and the 2nd MRI would give them a more definitive idea of what was going on in my brain.

Transportation arrived & took me back up to my room to await the 2nd MRI.

We then waited for over 7 hours only to be told that I would not be having a 2nd MRI because there were too many already scheduled.

I was sick of the philosophy of “hurry up & wait” so we chose to leave UAMS while we could. We departed the hospital @ 5:00.

The inordinate amount of “wait time” is completely ridiculous.

The aloofness, arrogance, & uncommunicative behavior by the Dr.’s is totally unacceptable.

Their incompetence & lack of communication skills contributed to a very unpleasant experience.

Again, I will reiterate that the nursing staff at UAMS is fantastic.

They all deserve a rating of A+ especially because of their advocacy for the patients under their care.

The questionable Dr.’s more than deserve a rating of D- due to their lack of communication skills & their unwillingness to spend time with the patients.

I am in the process of writing a letter to the State Medical Review Board to explain the “roller coaster ride” of this past week.

Good luck to you IF you have to visit UAMS.

It will NOT be our choice of hospitals in the future.

Is UAMS a legit?

UAMS is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 12 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is UAMS located?

UAMS is headquarted at 4301 W Markham St Little Rock, AR 72205. You can contact UAMS by dialing (501) 686-7000 or visit their website uamshealth.com.

How much monetary loss is incurred by UAMS’s customers?

According to UAMS’s customers, a monetary loss of US $1546 has been reported. The severity of entire incident reports is medium.

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12 Reviews on UAMS

  1. We understood.

    Local pharmacies have also told me what a pain it is to get in touch with doctors at UAMS is. When transferring prescriptions to a local Walmart last week, when we told the pharmacist we wanted to transfer a prescription from UAMS to Walmart, the pharmacist groaned and said,

    “Oh boy, here we go…” I didn’t even have to ask what she meant, but did anyway. “Let me guess,” I said, “It’s hard to get in touch with UAMS, isn’t it?” She said “Yup,” and called them up, apologizing that it might take a while. We understood.

  2. This is inexcusable.

    My mother waited for months to have surgery to relieve severe back pain. She was finally scheduled for this past Monday. She was told to arrive at 5a.m. My elderly parents had to drive from an hour away, so had to get up a 3a.m to leave by 4a.m. There was delay after delay, and she was not taken in for her surgery until 4pm! This is inexcusable.

  3. If I could give a rating of less than one star, I WOULD.

    My husband was in the UAMS ICU, restrained on a respirator, after a hernia repair for weeks! No bed bath – the entire room reeked of necrotic tissue/stench.

    We are FIVE MONTHS post surgery, two subsequent hospitalizations for serious infections later and STILL not resolved. If the infection gains strength and goes to the mesh, surgery will be required to remove it! GUARANTEED it will NOT be at UAMS!

  4. Totally blew me off and told me there was nothing he could do!

    I am an existing patient with Oncology here and had some adverse reactions to a post chemotherapy Medicine called Nuelasta! Not only did I have horrendous pain and symptoms from side effects,I was refused a blood work up at the ER because the Dr on staff said I wouldn’t need it!!

  5. I was scheduled for an appointment with Dr. Geeta Sakariya at the UAMS Family Medical Center in Little Rock.

    I was scheduled for an appointment with Dr. Geeta Sakariya at the UAMS Family Medical Center in Little Rock. I prepared to leave 50 minutes early for the appointment, but complications in my body, which are the very reason I needed to see a doctor, set me behind unexpectedly.

    I arrived at the clinic 10 minutes after the appointment, but could not find the parking lot located behind the building with a guard rail in front of the entrance. I never visited the clinic before, because I would’ve been a new patient. The walk up to the door from the parking lot put me one minute over the “grace period” they allow patients of 15 minutes. Because of this, Dr. Geeta Sakariya told the receptionist over the phone that she would not take me.

  6. Totally unpredictable how your experience or treatment will be.

    There were so many more issues like some woman janitor barging in and throwing bleach water all over the floor of my wife and daughters unswept room and leaving without saying a word but if I kept on listing every awful example of how horrible this hospital is I’d be here for far longer than I care to keep dwelling on the awful experience.

    In summation, some of the staff are great but its really hit or miss on who you will get and more than likely you will get someone awful. The place is gross and isn’t cleaned properly. I wouldn’t recommend this hospital to anyone I didn’t have a deep hatred for.

  7. not worth it at all

    I have gone to UAMS Primary Care. My intern doctor whose name is dr.Alzghoul is really not very helpful. They had first assigned me to dr. Jenkins who was just as pathetic as they are interns. Just the lack of respect in the lack of really just basic health knowledge and giving you an exam it’s just awful.

    The front is just about as incompetent as well. I have recently visited ER. I got in real quick no problems with that but once you’re back here you see multiple different people checking you in asking you the same questions doing the same things and then they all disappear for a long time they’re not even busy.

    Nothing to say about this place and I’m not coming back to any of them as soon as I can get everything switched over to somewhere else bad mistake it was close to me when I moved here but no, not worth it at all

  8. This is inexcusable.

    My mother waited for months to have surgery to relieve severe back pain. She was finally scheduled for this past Monday. She was told to arrive at 5a.m. My elderly parents had to drive from an hour away, so had to get up a 3a.m to leave by 4a.m. There was delay after delay, and she was not taken in for her surgery until 4pm! This is inexcusable.

  9. This was, by far, the WORST hospital experience I have ever witnessed.

    My husband was in the UAMS ICU, restrained on a respirator, after a hernia repair for weeks! No bed bath – the entire room reeked of necrotic tissue/stench.

    We are FIVE MONTHS post surgery, two subsequent hospitalizations for serious infections later and STILL not resolved. If the infection gains strength and goes to the mesh, surgery will be required to remove it! GUARANTEED it will NOT be at UAMS!

    I personally witnessed ICU nurses playing games on their phone and reading paperback books while – at least my husband – was not even being bathed!

  10. Totally blew me off and told me there was nothing he could do!

    I am an existing patient with Oncology here and had some adverse reactions to a post chemotherapy Medicine called Nuelasta! Not only did I have horrendous pain and symptoms from side effects,I was refused a blood work up at the ER because the Dr on staff said I wouldn’t need it!!

  11. I was scheduled for an appointment with Dr. Geeta Sakariya at the UAMS Family Medical Center in Little Rock.

    I was scheduled for an appointment with Dr. Geeta Sakariya at the UAMS Family Medical Center in Little Rock. I prepared to leave 50 minutes early for the appointment, but complications in my body, which are the very reason I needed to see a doctor, set me behind unexpectedly. I arrived at the clinic 10 minutes after the appointment, but could not find the parking lot located behind the building with a guard rail in front of the entrance.

    I never visited the clinic before, because I would’ve been a new patient. The walk up to the door from the parking lot put me one minute over the “grace period” they allow patients of 15 minutes. Because of this, Dr. Geeta Sakariya told the receptionist over the phone that she would not take me. I waited 2 1/2 months for the appointment, but she refused to take me because I was 16 minutes late rather than 15.

    When told to reschedule, I found out I would have to wait 2 more months for an appointment. I am unable to work because of the condition I am in, but this doctor does not have the human decency to wave one minute under these circumstances. This was absolutely outrageous decision making, and shows a severe lack of compassion on the part of UAMS doctors.

  12. Totally unpredictable how your experience or treatment will be.

    Totally unpredictable how your experience or treatment will be. It all depends who happens to he working the shift, whether that be the nurses, dr’s, and janitors. If you have a baby be prepared for half the staff to ignore you and the other half to be a different person coming into your room and saying often contradictory statements from the last person.

    One nurse ignored my wife and newborn nearly her entire shift. Not only did she not bring my wife any medication despite asking repeatedly being asked to buy she also claimed in my daughters charts that my daughter was having symptoms that were none existent that the nurse could not have any knowledge of as she hardly entered the room. The same nurse also never made sure any trays were removed so they began to pile up quickly.

Reviews: 12
Reported Loss : 1546 $
Severity : Medium
Reported by : Anonymous
Views :