Turner’s Service

I would not recommend using this company at all.

I would not recommend using this company at all. I have been signed up for their maintenance program where you pay a monthly fee. You would think you would get great service but you don’t. They also claim with this service that you get an appointment right away which is also not true, you still have to wait a week or so despite monthly service fee of $29.95. In addition, two years in a row my AC worked perfectly fine, they came out for a maintenance check in the Fall, said everything was good, signed it off on the receipt and left. Once they left my system completely stopped working. They came back and said my machine stopped working after they were here so I still needed to pay them. They said, ” with mechanical devices they can break when someone works on them”. Instead of realizing that their technician did something that put my AC unit out of commission they insist that they will not right this wrong. This literally happened two years in a row which is pretty ironic, huh? This company is not honest or trustworthy. I would recommend finding someone that will treat you with respect and admit when they screw up to help their dedicated customer.

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6 reviews on Turner’s Service

  1. Horrible experience!!!

    Horrible experience!!! The technician from this company is just left and I could not stop myself writing this review! Horrific experience! The lady in the office was so rude and so loud!! Our heating was not working and we were freezing in cold! We called this company as we saw the good reviews here!!

    They promised that they will change the motor today and the technician said he can go pick up the parts and do the work now! Suddenly the office lady called and said that they don’t have anyone to pick up the part and so we need to wait the entire weekend and may be some day next week they can do the work!

  2. I would not recommend using this company at all.

    I would not recommend using this company at all. I have been signed up for their maintenance program where you pay a monthly fee. You would think you would get great service but you don’t. They also claim with this service that you get an appointment right away which is also not true, you still have to wait a week or so despite monthly service fee of $29.95.

    In addition, two years in a row my AC worked perfectly fine, they came out for a maintenance check in the Fall, said everything was good, signed it off on the receipt and left. Once they left my system completely stopped working.

  3. so if that's what you are looking for they may have some decent options.

    The biggest thing I think you should know about Turner’s HVAC services is that they specialize in putting in new AC units. If you look through the reviews for AC units, you will see lots of 5 star ratings from people who love their new systems or have continuing service plans, so if that’s what you are looking for they may have some decent options.

  4. Horrible experience!!!

    Horrible experience!!! The technician from this company is just left and I could not stop myself writing this review! Horrific experience! The lady in the office was so rude and so loud!! Our heating was not working and we were freezing in cold! We called this company as we saw the good reviews here!!

    They promised that they will change the motor today and the technician said he can go pick up the parts and do the work now! Suddenly the office lady called and said that they don’t have anyone to pick up the part and so we need to wait the entire weekend and may be some day next week they can do the work!

  5. I would not recommend using this company at all.

    I would not recommend using this company at all. I have been signed up for their maintenance program where you pay a monthly fee. You would think you would get great service but you don’t. They also claim with this service that you get an appointment right away which is also not true, you still have to wait a week or so despite monthly service fee of $29.95.

    In addition, two years in a row my AC worked perfectly fine, they came out for a maintenance check in the Fall, said everything was good, signed it off on the receipt and left. Once they left my system completely stopped working.

  6. so if that's what you are looking for they may have some decent options.

    The biggest thing I think you should know about Turner’s HVAC services is that they specialize in putting in new AC units. If you look through the reviews for AC units, you will see lots of 5 star ratings from people who love their new systems or have continuing service plans, so if that’s what you are looking for they may have some decent options.

Reviews: 6
Reported Loss : 200 $
Severity of Scam : High
Reported by : Anonymous
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