True Value

If I hadn't been in such a rush

I had a very confusing experience here.

I wanted to get a sample of white paint so I could see if it matched the white that was on most of my walls. I wanted to repaint one wall, but I didn’t want to buy a large quantity of paint before making sure it was the right shade of white (I did some research and found out that there are many shades). Anyway, I walk into True Value wanting to get a small sample. I was directed to the guy behind the paint counter. When I asked if I could get a sample, he literally began asking 100 questions and seemed to want to argue about giving me a sample of white paint. He obviously wanted to sell me a bucket of paint, and no matter how many times I said “I would like a sample,” he responded with some reason for why I needed to get a large quantity of it. I finally said calmly, “If you won’t sell me a sample of white paint, that’s fine, I will go somewhere else.” After that, another employee came behind the counter and dismissed the employee I had been arguing with. He put together a sample, which I bought, but at that point I just wanted to walk out and go somewhere else. If I hadn’t been in such a rush, I would have done exactly that.

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1 review on True Value

  1. True Value Hardware On 17th Scammer

    This place is indeed conveniently located. That being said, their price is always on the high side and quality on the low side. I would only recommend here if you need something urgently within a few hours.

Corcoran Street Northwest
Washington 20009 DC US
Get directions
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :