Top Tax Services

The Lack Of Professionalism

Unfortunately, I cannot recommend Kevin for tax services. I used him last year and had a decent experience.

This year, he was impossible to communicate with (see text messages) and actually lost my (and my fiancé’s) paperwork that we stupidly left him with.

The files included w-2 forms and service break downs, expenses, everything.

So not only did we go out of our way to have a meeting regarding filing these taxes, we also had to resend everything just to get it all done in time.

Something we likely could have done in the beginning and not have our personal information floating around in the trash.

He handled it as if it shouldn’t mean anything. You are a professional, act like it. I feel like he could have approached the situation differently.

I don’t feel as though he felt bad about what he did and he doesn’t realize what an inconvenience that actually is.

He was unprofessional in handling the situation and lied to me about working on my taxes.

I was told I would have them the following day, but that day came and went.

Then I was told he was “cranking away at things” only to be texted at 10:30 pm that day that our belongings were actually in the garbage.

If you were working on it at all, you would know where our belongings were.

I asked him to release my DOR account so I can add it to my own account and he has completely ignored my multiple messages requesting to do so.

I called DOR and had them do it for me. I shouldn’t have to do that. It should have been done by him and I shouldn’t be ignored.

Another thing to note, after looking further into my b&o taxes that Kevin filed for me, the numbers are actually incorrect and I will have to deal with correcting that now.

I’m floored at the lack of professionalism. I feel like he does not care about his job or his clients and it’s especially frustrating to be ignored the way I have been.

Avoid at all costs.

*note this was for our B&O taxes that were due January 31st, after this experience we are not using him for federal taxes*

UPDATE
In response to Kevin’s reply below, I just want to mention that I wasn’t asked to send my information for a second time through a secure portal.

I was asked to email them, which you can see in the text messages I have provided.

Lastly, if you truly felt bad about the situation and felt sorry for the lack of professionalism, I do believe you would have actually responded to my messages before I chose to leave a review expressing my concerns and giving my opinion on my experience.

Is Top Tax Services a scam?
Top Tax Services is a scam and a bad service provider as per the report filed on dirtyscam.com, They are not aggressive toward their customer satisfaction and complaint grievance.
Is Top Tax Services a legit?
Top Tax Services is not a legit business owner or provider, you should take all precautions/measures before buying or using their services.
How many reviews submitted by Top Tax Services consumers?
There is/are 1 review(s) posted about Top Tax Services and its indicate that the severity of the scam is Medium.
Where is Top Tax Services located?
Top Tax Services is located at Seattle, WA 98115, USA. You can contact Top Tax Services by dialing (206) 779-7456 or visit their website seattletoptax.info before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary losses incurred by Top Tax Services customers?
3288 $ monetary losses incurred by Top Tax Services customers.
The reviews, complaints and scams about Top Tax Services are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Top Tax Services. If you have any issue with Top Tax Services incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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Seattle 98115 WA US
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Reviews:0
Reported Loss :3288 $
Severity of Scam :Medium
Reported by : Anonymous
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