Tom Sherman – Benchmark Mortg...

Bad Experience

I had a bad experience with Tom Sherman – Benchmark Mortgage when I bought my house last year.

They were far too busy to give me the information I needed to have the proper funds available in time for my closing.

I kept asking how much money I would need at closing.

They kept sending me estimates that left off some of the expenses.

I kept pointing this out to them but was getting no response.

I was not familiar with the process of buying a house since all the new laws took effect (I bought a house in 2000 and it was much easier then) and didn’t know I couldn’t move money around at the last minute.

My real estate agent was the one who finally told me this! By then it was too late.

It turned into a huge mess and cost me money.

Is Tom Sherman - Benchmark Mortgage a legit?

Tom Sherman - Benchmark Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Tom Sherman - Benchmark Mortgage located?

Tom Sherman - Benchmark Mortgage is headquarted at 3004 Communications Pkwy Ste 200 Plano, TX 75093. You can contact Tom Sherman - Benchmark Mortgage by dialing (972) 218-0903 or visit their website tomsherman.benchmark.us.

How much monetary loss is incurred by Tom Sherman - Benchmark Mortgage’s customers?

According to Tom Sherman - Benchmark Mortgage’s customers, a monetary loss of US $6332 has been reported. The severity of entire incident reports is medium.

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3 Reviews on Tom Sherman – Benchmark Mortgage

  1. As an insurance professional, I get to work with many loan officers every day.

    I wish I could give more than 3 stars for Tom Sherman and his team. He has become the benchmark (pun not fully intended) to which other loan officers measure themselves by.

    As an insurance professional, I get to work with many loan officers every day. Tom is the epitome of professionalism and is a constant student of his craft. Tom adds value to his borrowers and his realtor partners through his excellent communication and servant leadership.

  2. Tom and his Team at Benchmark are the real deal.

    Tom and his Team at Benchmark are the real deal. They work extra hard so you don’t have to. Tom is very knowledgeable and knew exactly when to take action and get things done.

    He eased our minds when we had anxiety and helped make the process as easy as possible. I believe we got the best service possible with Tom and Benchmark.

  3. They are very efficient and knowledgeable.

    Tom and his group have been through three closings with me over the last few years. They have been amazing each time. They are very efficient and knowledgeable.

    Shellie was our main contact outside of Tom and she was great at her job. She was always professional and treated me with kindness. I had some unusual needs and they met all of them with patience and got me the best interest rates they could.

Reviews: 3
Reported Loss : 6332 $
Severity : Medium
Reported by : Anonymous
Views :