Title Forward – Philadelphia

Lack Of Attention

We’ve used Title Forward – Philadelphia twice, and there won’t be a third. First time – After nearly 10 months of waiting for our tax abatement paperwork to come through, we called the city of Philadelphia to find out Title Forward had misfiled our paperwork twice (once with the incorrect paperwork, and once with the correct paperwork, but incorrect account number), and had to re-file again.

For something that should have taken 4-6 weeks, we waited 10 months.

The entire time, we were led to believe that the delay was from the city; had we not called the city directly, we never would have known that the delay was caused by Title Forward.

Second time – We explicitly requested to have my wife’s name listed first on the deed (I know it doesn’t make a difference legally, but we wanted it this way, and communicated this early on and throughout the process).

On our end, we made sure all of the paperwork (agreement of sale, mortgage, etc.) had her name listed first. Despite this, Title Forward put her name second.

Literally every document except the deed had her name listed first.

Realizing it was their mistake, Title Forward did offer to correct the deed, but instead of preparing a new deed, they amended the existing one and re-filed a marked up copy (with text crossed out, and new text over-written).

Instead of having us review the document first, they took it upon themselves to forge our initials onto it and re-file it.

Overall, our experience has been that Title Forward has a lack of attention to detail, and unable to follow through with instructions.

Is Title Forward - Philadelphia a legit?

Title Forward - Philadelphia is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Title Forward - Philadelphia located?

Title Forward - Philadelphia is headquarted at 1628 John F Kennedy Blvd Ste 700 Philadelphia, PA 19103. You can contact Title Forward - Philadelphia by dialing (855) 672-3239 or visit their website redfin.com.

How much monetary loss is incurred by Title Forward - Philadelphia’s customers?

According to Title Forward - Philadelphia’s customers, a monetary loss of US $3252 has been reported. The severity of entire incident reports is high.

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5 Reviews on Title Forward – Philadelphia

  1. After figuring out the paradigm initially, it was super easy to use.

    We had some hiccups along the way (Sellers moving out of town, condo fee payoffs, etc.) but the staff members handling our file made navigating through them simple and easy.

    They were a great group to work with. Can’t say enough about them. Also loved the on-line platform. After figuring out the paradigm initially, it was super easy to use.

  2. I would give titleforward no stars if possible.

    I would give titleforward no stars if possible. better name would be title staller, deal breaker. I have done 11 closing in my life never inexperienced, such poorly trained, underwriters. The over the top level of documentation, lack of flexibility and creative problem solving was mind boggling.

    I feel bad for the loan processers who get caught in the middle between the consumer and their inapt, uncompromising, frightened management. This company does not know how to facilitate a closing, tax law, or understanding of the flow of how real estate. Use this company at your risk.

  3. Worse title company around

    Worse title company around You do it there way not the way of accepted practices in the area, and you find this out at the last minute because of horrible communication . I would not do business with Redfin again because of their title company. Customer service they don’t k ow the meaning of the words

  4. From start to finish the process was as painful as possible

    Honestly if I could give less than one star I totally would… Hopefully these reviews will help potential home buyers RUN as Fast As Possible from this horrible company.

    From start to finish the process was as painful as possible… Think of being tied to a table and stabbed every thirty seconds with a needle that increases in size with every stab. Please research why this company even exists in the first place…

  5. The seller chose this title company.

    The seller chose this title company. We had issues getting to closing numbers in a timely fashion. I didn’t find them helpful at all to get this deal done. You get what you pay for. If you want a cheap title company, then expect poor service and slow response.

Reviews: 5
Reported Loss : 3252 $
Severity : High
Reported by : Anonymous
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