I worked with Tim Lowry – Trident Mortgage Company to get the mortgage on my condo. It was the worst experience of my life and I wouldn’t wish my experience on anyone.
I worked with Jason Greiser who wouldn’t return my phone calls and wasn’t helpful locking in a good interest rate.
I was constantly calling him and leaving messages that weren’t returned.
The night before my closing he confirmed my total down payment.
This figure should have been provided to me wayyyyyy in advance and the not-knowing caused me a lot of stress and anxiety.
Jason also didn’t come to my settlement meeting.
He conveniently went on vacation and notified me the night before I settled.
I was distraught and confused. I was a first time homeowner and had no idea of the process/procedure.
I was scared that I was making a big mistake and Jason was no help in calming my fears or anxiety.
The next day at settlement I was told by Jason’s assistant that the down payment amount that Jason quoted me the night before in fact incorrect and that I owed an additional $6,000.
Jason was on a flight to California so I couldn’t reach him.
I was understandably freaking out as I didn’t have an additional $6,000.
When I got to settlement, the HUD-1 wasn’t ready and the real estate agents and attorneys present all continually agreed that this is NOT how closings should be handled.
They were shocked at how badly I was treated and how mismanaged my mortgage was handled by Trident.
DO YOURSELF A FAVOR AND DONT WORK WITH TRIDENT.
I never spoke to Jason again – he never called to apologize.
A year later and I still think about my experience with Jason Greiser and Trident with nausea and a ton of resentment.