Those Callaways

The experience was atrocious

I recommend you use anyone EXCEPT Those Callaways to buy/sell your home!!! I say that with a clear mind and sad heart. Those Callaways proved themselves to be the most unprofessional and negative team of my real estate history (Many homes over ~30 years across multiple states/ countries so I do not say this lightly). Of course, there were a two effective/nice people I met along the way, but overall the experience was atrocious.

I was referred to JoAnn Hathaway directly by someone who knew about their book (not personal experience). I had a meeting with the person I would work with, a senior buyers agent on her team. The next day, I was passed off to someone else. That was fine, but does show their pattern of non-accountability. I met that agent 3 times to see homes before *I* found the home I ended up buying.

Important: I brought Those Callaways the deal/home (a friend of a friend); I could have just used the seller’s agent (and now wish I had) but I wanted to stay in complete integrity and give Those Callaways something for the little bit of time they had invested in me. Then, due to the ineffectiveness of their offer negotiator, the deal fell through. Crazy! There was no one advocating for me. No one actually negotiating.

(NOTE: Those Callaways transfer you from person to person through the process, so there is no accountability or single-point-of-contact.)So, the seller and I talked on the phone. In 10 minutes, we came to an agreement. So, now, I brought AND negotiated the deal.

I talked to Joann (Callaway) about the circumstances (just to understand options) and she was overtly unprofessional, disrespectful, condescending and defensive.I promise you that I am being vague out of kindness. Professional integrity and respect are paramount to me. I even fear that someone from their office may attempt a lie in response to this review to discredit me. I hope they don’t as it is the truth.

Since then, I have heard multiple Those Callaways horror stories. Those Callaways may have been good once, but now, for me, they were unorganized, ineffective, unprofessional, inflexible, and unreasonable. There are so many excellent agents out there. Please don’t make the mistake I did. Happy House Sale/Purchase!!!

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3 reviews on Those Callaways

  1. Those Callaways Not Good Service Provide.

    Just if there were a minus star, as I sit in my house that should have closed today with no internet,cable,phone,furniture or vehicle waiting to hear from those Callaway,

  2. Interview other agents.

    Those Callaways will tout the benefits of their ‘team” approach. Don’t be fooled. Daughter Kelly handles ALL the properties. The various team members only handle various administrative duties. Kelly has too many properties to give adequate attention to one. And if your property is under $750,000 forget Those Callaways.

    You will be given little time. Sure they may have a lock on prime newspaper advertising space and shown on Home Hunters, but face-to-face proactive actions to sell your property are non-existent. Marketing your home in the digital age, with that personal touch, is beyond Those Callaways capabilities.

    If you have a problem all you hear is excuses. They ignored me the first month my home was on sale, with no feedback. I purchased my home with Those Callaways 18 years ago, with them just in business for 2 years. That experience was good. Their business model now fails. Interview other agents.

  3. Thanks Joann and Joseph!!

    Having been an AZ RE Broker licensed over 28 years, I chose Those Callaways without hesitation to market my last two homes. They also were my buyer broker in the acquisition of the homes.

    I knew I needed to have knowledgable and objective professional transactions and could rest assured the deals would be done with integrity and all parties would be taken care of:

    “Clients First” …is not just a tag line but is practiced with every client and customer interaction…..Thanks Joann and Joseph!!

North 71st Street 12418
Scottsdale 85254 AZ US
Get directions
Reported Loss :850 $
Severity of Scam :High
Reported by : anonymous
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