I recommend you use anyone EXCEPT Those Callaways to buy/sell your home!!! I say that with a clear mind and sad heart. Those Callaways proved themselves to be the most unprofessional and negative team of my real estate history (Many homes over ~30 years across multiple states/ countries so I do not say this lightly). Of course, there were a two effective/nice people I met along the way, but overall the experience was atrocious.
I was referred to JoAnn Hathaway directly by someone who knew about their book (not personal experience). I had a meeting with the person I would work with, a senior buyers agent on her team. The next day, I was passed off to someone else. That was fine, but does show their pattern of non-accountability. I met that agent 3 times to see homes before *I* found the home I ended up buying.
Important: I brought Those Callaways the deal/home (a friend of a friend); I could have just used the seller’s agent (and now wish I had) but I wanted to stay in complete integrity and give Those Callaways something for the little bit of time they had invested in me. Then, due to the ineffectiveness of their offer negotiator, the deal fell through. Crazy! There was no one advocating for me. No one actually negotiating.
(NOTE: Those Callaways transfer you from person to person through the process, so there is no accountability or single-point-of-contact.)So, the seller and I talked on the phone. In 10 minutes, we came to an agreement. So, now, I brought AND negotiated the deal.
I talked to Joann (Callaway) about the circumstances (just to understand options) and she was overtly unprofessional, disrespectful, condescending and defensive.I promise you that I am being vague out of kindness. Professional integrity and respect are paramount to me. I even fear that someone from their office may attempt a lie in response to this review to discredit me. I hope they don’t as it is the truth.
Since then, I have heard multiple Those Callaways horror stories. Those Callaways may have been good once, but now, for me, they were unorganized, ineffective, unprofessional, inflexible, and unreasonable. There are so many excellent agents out there. Please don’t make the mistake I did. Happy House Sale/Purchase!!!