1. They told me that I just need to pay $175 with insurance at least three times before my appointment, but the actual bill is $415. Now they totally denied it and said that I have signed a contract to agree to pay as much as it needs. I know that i should be careful with signing the contract, but they gave irresponsible and misleading information which misled me to use insurance. I am not stupid to use insurance if I was told that I need to pay $175 plus unpredictable additional payment when going through insurance.
2. The experience is horrible. I can barely walk at my appointment and I asked if someone can come and pick up my forms. I kept asking and nobody responded. Finally one person came out, took my forms and went back to tell her colleagues that I was screaming. That is so rude especially to someone who has physical challenge. The experience was really unpleasant.
3. My physical therapist can’t even read MRI test results while most of the other physical therapists can, so she told me we have to wait for the evaluation and proper treatment when I got the report. So I paid $415 for a only 45-min session with very little help.
This place is a waste of money and I recommend GSports if you need physical therapy. They are much more affordable and helpful.