The Sherry Riano Team

Loan Service

I closed a refinance with DNJ Gateway Austin Herbert team.

On the plus side, I got a good rate, and I have no reason to think anything was done incorrectly.

However, I left the closing feeling that I had been taken.

I requested a specific amount for refinance, and only that amount.

I didn’t sign my Truth in Lending statement in the loan package because the loan amount was approximately $5,000 more than the amount I requested.

I left a voicemail with Austin Herbert noting the incorrect amount.

When I needed to sign documents for my Application Package, the amount was still incorrect, and I spoke face to face with Jennifer Hammond, who said that it would be corrected, but that I HAD to sign this document, as it was part of the original loan package.

Later in the process, when I saw the amount was not corrected, I emailed the closing attorney and cc’d Jennifer and Austin.

At closing, the amount had still not been changed, and my only option at that point was to delay closing.

I was told by the closing attorney the reason DNJ didn’t change the amount was probably because they would have to created a new loan package.

But also, their fees are based on the loan amount.

I believe DNJ Gateway inflated the refinance amount to increase their fees.

I left closing feeling that I had been dealing with a chiseler and unscrupulous company.

I would not recommend them.

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The Sherry Riano Team reviews are no way affiliated with yelp & reddit. Their business is located at 1140 Kildaire Farm Rd #104, Cary, NC 27511, USA. The Sherry Riano Team could be contacted by dialing (919) 234-7415 or logging on their website TheSherryRianoTeam.com. The Sherry Riano Team business page on Dirty Scam received 3 consumers reviews/complaints, page views and 3425$ of monetary losses. The most of the users reported the severity of the scam is High.
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3 reviews on The Sherry Riano Team

  1. When I first sat down with Sherry, I was afraid I would not be able to refinance my house by myself.

    When I first sat down with Sherry, I was afraid I would not be able to refinance my house by myself. She and her team patiently and expertly guided me through the process, explaining every step of the way so I had a full understanding of what was occurring and what was required of me.

    At a time when my life was in upheaval, their experience and professionalism enabled me to not worry about my mortgage and to focus my energies elsewhere because I knew the mortgage aspect was in capable hands.

    I am grateful to them for all they did for me and I would absolutely recommend them to anyone looking to buy a home or to refinance – they are a great local business and their experience in the mortgage industry is invaluable to have supporting you.

  2. Sherry made things easy for me and I will always be grateful for her knowledge and her help.

    Sherry Riano is awesome. She was a godsend during my home buying process. Sherry was always available if I had a question or even if I just needed some reassurance that things were ok and staying on schedule.

    Sherry was also very good at making sure I had all relevant information from start to finish. She took the time to explain the entire process to me in a way that I could understand. Sherry made things easy for me and I will always be grateful for her knowledge and her help.

  3. Sherry and her team are the best.

    Sherry and her team are the best. What I most appreciate about her is her excellent communication and organization. Sherry will tell you the truth, make no excuses, and own her mistakes.

    I’ve worked with a lot of mortgage officers and I know that Sherry is head and shoulders above the rest because she always gets it done for me and my clients.

Kildaire Farm Road 1140
Cary 27511 NC US
Get directions
Reviews:3
Reported Loss :3425 $
Severity of Scam :High
Reported by : Anonymous
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