The Keith Murphy Team – Essex...

Very Unprofessional

Jim Olmstead had our buyers’ mortgage, and was unprofessional in waiting until the last minute to prepare their loan docs.

Our deal was delayed because escrow sat waiting for him to do this when he had a whole month to get them ready.

Our lender was prepared and had us ready to sign 5 days before closing.

He waited until teh eve of closing to even work on them.

Is The Keith Murphy Team - Essex Mortgage a legit?

The Keith Murphy Team - Essex Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is The Keith Murphy Team - Essex Mortgage located?

The Keith Murphy Team - Essex Mortgage is headquarted at 2200 W Orangewood Ave Ste 150 Orange, CA 92868. You can contact The Keith Murphy Team - Essex Mortgage by dialing (714) 309-1140 or visit their website goteammurphy.com.

How much monetary loss is incurred by The Keith Murphy Team - Essex Mortgage’s customers?

According to The Keith Murphy Team - Essex Mortgage’s customers, a monetary loss of US $3443 has been reported. The severity of entire incident reports is high.

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3 Reviews on The Keith Murphy Team – Essex Mortgage

  1. He understands what's happening with the market every day, even hour by hour if you ask him.

    Last year my wife and I bought our first house together and we attended his free “First Time Home Buyers Seminar” and learned so much. A year later as we are ready to refinance our house, there was no one else we thought of going to other then Keith.

    We might get better rates or better this or better that (and we might not) with other lenders but there is no one I trust more with my house than Keith. Keith is the best of the best. He understands what’s happening with the market every day, even hour by hour if you ask him.

    He has always put our best interest first and always ask what we want and give us different options without any pressure to choose one or the other. He will answer any questions that we have in ways that we will understand without all the financial mumbo-jumbos. He’s very good at taking you from point A to Z right from the beginning and will always be available if there are any bumps in the road or if you are unsure about something.

    The best part about Keith is that even after everything finalizes and even months later, he will still be there for you if you have any questions or if you just want to know what’s happening with the market in case you’re thinking about refinancing or selling/buying.

    I always recommend Keith to anyone I know who is thinking of buying/refinancing because there is no one I trust more. And will always seek his opinion and future business before anyone else or any lenders.

  2. Never Again

    Keith is the best Mortgage lender I have ever worked with. He was always there and ready to field calls from me or my wife when we had concerns or just general questions.

    His Transaction coordinator Jessica was a gem. Any time there was something that was needed she was always on top of it and truly made our buying experience stress free.

  3. I highly recommend this team to help with your mortgage needs.

    Keith & Jessica were very professional and helpful in acquiring a great loan for my new home. I highly recommend this team to help with your mortgage needs.

Reviews: 3
Reported Loss : 3443 $
Severity : High
Reported by : Anonymous
Views :