The Expressway Clinic

Experience Was Not Pleasant

I DO NOT RECOMMEND FASTER CARE. I live out of state and was only in OKC a short time.

But while I was there I acquired bad allergies that gave me headaches.

So I made an appointment at Faster Care. When I got there I checked in, which .

Took longer than expected, sat in the waiting room for a few minutes then was brought back.

They took me through the normal things (weight, blood pressure, etc.) and then I was taken to a patient room.

A nurse practitioner came in a few minutes later and as soon as she came in I could tell she didn’t want to be there.

The whole time she asked me questions her demeanor came off as annoyed and arrogant.

When she was done she went and got the doctor. The doctor was friendlier but still off-putting.

She prescribed me medication and explained some side effects. Both seemed like I was wasting their time.

The doctor was finishing up explaining the medication as she walked out the door, which made me feel rushed, and said it should be ready to be picked up in an hour.

So I picked up my things and headed out of the room. The doctor was already heading into another room when I got to the hall.

She said a brief goodbye and I was left in the hallway feeling unimportant and again rushed out the door.

The next day I called Faster Care. After reading the side effects the night before (most were serious) I explained I didn’t feel comfortable taking the medication.

I mean many patients contact their doctor when they have concerns about their medication.

The nurse practitioner gave me attitude and decided to explain that all medication has side effects, that I couldn’t get a medication anywhere that didn’t have side effects.

I then explained that I understand that (my chart there shows I’m on other medication…medications that have side effects…… I wasn’t born yesterday) and that I personally did not want to take this medications because I didn’t think the benefits outweighed the risks.

So I pointed out the side effects that concerned me.

She then went and got the doctor who was more helpful but also gave me attitude because I didn’t want to take the medication.

Aren’t doctors supposed to be helpful, courteous and understanding of their patients? Neither said hello to me on the phone.

In my opinion, if you’re on the phone with a client/patient at your place of work the professional thing to do is say hello and be friendly.

I will say though, 2 of the nurse practitioners I spoke with when I first arrived were very friendly and smiled when they talked to me.

If I knew their names I would mention them. But my all-over experience was not pleasant.

I WROTE THIS REVIEW for anyone that’s looking for an all around good, friendly urgent care ….I advise you to keep looking. Faster Care isn’t it.

Is The Expressway Clinic a legit?

The Expressway Clinic is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is The Expressway Clinic located?

The Expressway Clinic is headquarted at 8105 Nw Expy Oklahoma City, OK 73162. You can contact The Expressway Clinic by dialing (405) 602-3500 or visit their website expresswayclinic.com.

How much monetary loss is incurred by The Expressway Clinic’s customers?

According to The Expressway Clinic’s customers, a monetary loss of US $3658 has been reported. The severity of entire incident reports is high.

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4 Reviews on The Expressway Clinic

  1. this is an amazing place.

    this is an amazing place. Everyone is so nice and so friendly. Love the p. A. They both sit and talk with you. Even though It says fast er clinic if u need them they make time for you.

  2. Do not go to this place, it is horrible.

    do not go to this place, it is horrible. especially if you want medical paperwork filled out!!!! i am going back to my primary care physician, i never should have left to come to this place. they call themselves faster care because they have no patients!!

    they also do not return phone calls, when i asked to speak with the owner, i was told they were “out of the country!!” that is not the way to run a business. i would not recommend anyone coming here. if you just need urgent care, go to access medical, they are all over the city and just as fast; they also make sure their patients are taken care of.

  3. I would not recommend this clinic.

    I would not recommend this clinic. It took an entire day for the doctor to get my prescription sent in. I called several times to ask what the hold up was and she did not get any of my messages until the next morning.

    Also, do not go around lunch time because you will have to sit and wait for the doctor to get back (there was only one doctor working). Oh, and they only stay open until 4.

  4. DO NOT RECOMMEND!

    DO NOT RECOMMEND! these people are heartless, hurtful and mean. they deserve no stars. they will exploit you and do not take any responsibility for you. i did not feel safe or cared about. my questions were not answered.

Reviews: 4
Reported Loss : 3658 $
Severity : High
Reported by : Anonymous
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