Texas Bay Credit Union – Summ...
Horrible, Horrible, HorribleAs current Texas Bay Credit Union – Summerwood member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in.
If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there. No one will help you.
Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait.
An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.”
Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else.
My wife and I open accounts for our kids. I went in with one to withdraw some money.
I am listed on the account, but only my wife is set-up to withdraw.
I asked how that can be when we both signed papers.
We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.
Accounts set-up wrong, no idea how to correct, now they need my wife to be present.
We suffered through 2 hours to open our kids saving’s account for it to be done wrong.
Two simple saving account- with kids present done incorrectly!! What a total disgrace!
Highly recommend Texas Bay Credit Union.
I recommend joining a credit union if you’re not a member of one now. Texas Bay is in my neighborhood and has a perfect location to stop by for their ATM and deposits on my way to work. Service is fast and the people are friendly and know what they’re doing.
I transferred my car loan to Texas Bay and got a better rate so I’m satisfied with the savings. Just got a new 36 month CD there with a great rate and I have my checking and debit card here. They also have low rates on credit cards so I’m working on that next. Highly recommend Texas Bay Credit Union.
What a total disgrace!
As current Texas Bay member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in. If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there.
No one will help you. Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait. An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.” Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else. My wife and I open accounts for our kids.
I went in with one to withdraw some money. I am listed on the account, but only my wife is set-up to withdraw. I asked how that can be when we both signed papers. We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.
Accounts set-up wrong, no idea how to correct, now they need my wife to be present. We suffered through 2 hours to open our kids saving’s account for it to be done wrong. Two simple saving account- with kids present done incorrectly!! What a total disgrace!