Texas Bay Credit Union – Summerwood

Horrible, Horrible, Horrible

As current Texas Bay Credit Union – Summerwood member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in.

If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there. No one will help you.

Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait.

An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.”

Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else.

My wife and I open accounts for our kids. I went in with one to withdraw some money.

I am listed on the account, but only my wife is set-up to withdraw.

I asked how that can be when we both signed papers.

We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.

Accounts set-up wrong, no idea how to correct, now they need my wife to be present.

We suffered through 2 hours to open our kids saving’s account for it to be done wrong.

Two simple saving account- with kids present done incorrectly!! What a total disgrace!

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Texas Bay Credit Union - Summerwood reviews are no way affiliated with yelp & reddit. Their business is located at 12310 W Lake Houston Pkwy, Houston, TX 77044, USA. Texas Bay Credit Union - Summerwood could be contacted by dialing (713) 852-6700 or logging on their website TexasBayCU.org. Texas Bay Credit Union - Summerwood business page on Dirty Scam received 2 consumers reviews/complaints, page views and 2365$ of monetary losses. The most of the users reported the severity of the scam is Medium.
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2 reviews on Texas Bay Credit Union – Summerwood

  1. What a total disgrace!

    As current Texas Bay member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in. If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there.

    No one will help you. Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait. An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.” Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else. My wife and I open accounts for our kids.

    I went in with one to withdraw some money. I am listed on the account, but only my wife is set-up to withdraw. I asked how that can be when we both signed papers. We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.

    Accounts set-up wrong, no idea how to correct, now they need my wife to be present. We suffered through 2 hours to open our kids saving’s account for it to be done wrong. Two simple saving account- with kids present done incorrectly!! What a total disgrace!

  2. Highly recommend Texas Bay Credit Union.

    I recommend joining a credit union if you’re not a member of one now. Texas Bay is in my neighborhood and has a perfect location to stop by for their ATM and deposits on my way to work. Service is fast and the people are friendly and know what they’re doing.

    I transferred my car loan to Texas Bay and got a better rate so I’m satisfied with the savings. Just got a new 36 month CD there with a great rate and I have my checking and debit card here. They also have low rates on credit cards so I’m working on that next. Highly recommend Texas Bay Credit Union.

West Lake Houston Parkway 12310
Houston 77044 TX US
Get directions
Reviews:2
Reported Loss :2365 $
Severity of Scam :Medium
Reported by : Anonymous
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