Texas Bay Credit Union – Summerwood

Horrible, Horrible, Horrible

As current Texas Bay Credit Union – Summerwood member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in.

If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there. No one will help you.

Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait.

An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.”

Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else.

My wife and I open accounts for our kids. I went in with one to withdraw some money.

I am listed on the account, but only my wife is set-up to withdraw.

I asked how that can be when we both signed papers.

We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.

Accounts set-up wrong, no idea how to correct, now they need my wife to be present.

We suffered through 2 hours to open our kids saving’s account for it to be done wrong.

Two simple saving account- with kids present done incorrectly!! What a total disgrace!

Is Texas Bay Credit Union - Summerwood a scam?
Texas Bay Credit Union - Summerwood is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Texas Bay Credit Union - Summerwood legit?
First Texas Bay Credit Union - Summerwood is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Texas Bay Credit Union - Summerwood’s consumers?
There is/are 2 review(s) posted about Texas Bay Credit Union - Summerwood and it indicates that the severity of the scam is Medium.
Where is Texas Bay Credit Union - Summerwood located?
Texas Bay Credit Union - Summerwood is located at 12310 W Lake Houston Pkwy, Houston, TX 77044, USA. You can contact Texas Bay Credit Union - Summerwood by dialing (713) 852-6700 or visit their website TexasBayCU.org before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Texas Bay Credit Union - Summerwood’s customers?
According to the report(s), US $2365 was the total loss incurred by Texas Bay Credit Union - Summerwood’s customers.

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2 reviews on Texas Bay Credit Union – Summerwood

  1. Tom Murray

    What a total disgrace!

    As current Texas Bay member, who is now looking for another credit union, I have been constantly met with unpersonable, unknowledgeable, and apathetic workers every time I go in. If they cant answer a question they send you to the seating area, which is more like a time-out, punishment area… and you will be forgotten there.

    No one will help you. Even the smallest thing is a huge issue to them. Horrible, horrible, horrible. Wait, wait, wait. An hour later they will ask… “Did you nee something?… oh, I cant help with that… let me try and find someone that can help.” Isn’t that why I have been waiting for an hour? Please, do yourself a favor and go somewhere else. My wife and I open accounts for our kids.

    I went in with one to withdraw some money. I am listed on the account, but only my wife is set-up to withdraw. I asked how that can be when we both signed papers. We were sent to the time-out area and forgotten. I rarely complain, but I literally hate going into this place.

    Accounts set-up wrong, no idea how to correct, now they need my wife to be present. We suffered through 2 hours to open our kids saving’s account for it to be done wrong. Two simple saving account- with kids present done incorrectly!! What a total disgrace!

  2. Brandon Miller

    Highly recommend Texas Bay Credit Union.

    I recommend joining a credit union if you’re not a member of one now. Texas Bay is in my neighborhood and has a perfect location to stop by for their ATM and deposits on my way to work. Service is fast and the people are friendly and know what they’re doing.

    I transferred my car loan to Texas Bay and got a better rate so I’m satisfied with the savings. Just got a new 36 month CD there with a great rate and I have my checking and debit card here. They also have low rates on credit cards so I’m working on that next. Highly recommend Texas Bay Credit Union.

Reviews:2
Reported Loss :2365 $
Severity of Scam :Medium
Reported by : Anonymous
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