Tcf Bank
The Worst ExperiencesRequested stop payment on a check for $430 at Tcf Bank . Teller completed the form and said everything in order.
Check was paid because teller requested stop payment for only one day, the day I requested stop payment.
When I visited this branch and asked what happened a teller said they would check and call. No call.
Went to branch and staff explained the error the teller made and was told I would receive call from branch manager.
No call. Again I went to the branch and confronted the branch manager.
She said she would handle and talk to regional manager about reimbursement and call.
I have NEVER received a follow-up call from the branch manager.
I managed customer service in the financial industry (mutual funds and a bank) for more than 30 years.
This is the worst experience I have ever had. I would NEVER do business with this branch or bank.
Worst Customer services.
Worst Customer services. Hidden charges and fees. Poor online banking. No alert settings. Limited network.
No direct phone
Hello the # is disconnected, why post a bad phone #. No direct phone #, wth. What ever happened to talking to humans
The company should hire mature professionals.
Zero stars. The immature witches that work there are very unpleasant. What happened to good customers service. The company should hire mature professionals. Customer service with smiles