TaxPlus

Customer Service

Unfortunately when I first was with them, they were on top of their game and really gave me the attention I needed; Nora and Leslie was great with handling some past IRS issues.

But when Larry split from TaxPlus I then was caught in a battle between both of them fighting over who gets what client and it was unprofessional on both sides, so I decided to choose None of the Above.

They then continued to bill me as if nothing happened, even when I had barely any activity going on, and when I confronted them on the matter, they reversed the work they did and demand payment.

So yeah, I would advise against using them for future book keeping stuff; I wish Nora and Leslie had their own business because I would still hire them for my other IRS drama.

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6 reviews on TaxPlus

  1. Three weeks later, no taxes done, I told her to send us our file.

    Zero. Zero stars (but it wouldn’t take zero stars). Such absolutely horrible service. My husband and I, his mother, his sister have all gone to Tony at Tax Plus for years. Then my mother-in-law died. Gave Tony her tax info for 2013. Tony put it on his computer but he never finished it.

    Met with him for her taxes. He told me “she should be ok with late taxes because she’s getting money back, hopefully no penalties.”–offered no excuse WHY he never finished . Kept calling his office to finalize and taxes. Sherron was full of excuses “he’s out to lunch” “he’s with a client” “he’s off on Fridays” (my personal favorite!). OK just have him call me.

    Laura called — telling me that she’d like us to sign something to check with the IRS to make sure we have everything; I told her that we signed that A YEAR AGO FOR TONY–CHECK WITH HIM!

    After repeated calls, Sherron said that Tony promised my late mother-in-laws taxes would be finished “on Friday”. I reminded her that Tony didn’t work on Fridays, but she assured me that he would be there. Three weeks later, no taxes done, I told her to send us our file.

  2. Scammer

    Made an appointment for 10am. they were supposed to open at 10. i waited until 10:20 and left. there was another person that was also waiting for a 10am appointment.

  3. Where would I be without Tony and his staff at Tax Plus

    Where would I be without Tony and his staff at Tax Plus? I first started going to Tony about 3 years ago when, after countless years of my own irresponsibility, I had a huge mess and owed the IRS money. I really needed to get everything sorted out and really wanted to start over.

    There’s nothing quite like the stress that comes from knowing the IRS is after you! The thing about Tony is that he’s so understanding and he isn’t judgmental–at least he doesn’t show it.

    He helped me dig through my disorganized mess of paper work and got me back on track and off of the IRS’ hit list. Since then, he’s also given me a lot of great tips for staying organized so as to avoid unnecessary stress during tax season.

  4. I am very happy and comfortable going to John and TaxPlus.

    I have been going to TaxPlus for several years now and they are always friendly, patient and helpful. John has been my tax guy for the last few years and he is very friendly, and knowledgeable. I am very happy and comfortable going to John and TaxPlus.

  5. Tony is Bad Service.

    Tony is Bad Service. He was really knowledgeable about everything which made the process super easy. I highly Not recommend using Tony for your taxes.

  6. she is calm, knowledgeable, and honest.

    katheryn is always so so helpful for me every year. she is calm, knowledgeable, and honest.

Venice Boulevard 12803
Los Angeles 90066 CA US
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Reviews:6
Reported Loss :3698 $
Severity of Scam :Medium
Reported by : Anonymous
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