It’s my first time to do my tax report At Tax Offices Of KBLAA. I will never come back here anymore.
I did my tax report on Mar 12. After 2 weeks, I haven’t received any refund or withdrawn from IRS. I called them to ask.
They said that they would follow my case and called me back. Of course no one called me back. Next 2 weeks. I called them again.
Another lady picked up the phone and still promised to follow my case and let me know ASAP.
And on Apr 25, IRS withdrawn money from my bank. Now, they sent me a mail that I have to pay penalty fee for late submit and payment tax 2016.
I called IRS and they let me know the tax preparer sent my form late.
That’s why I have to pay penalty fee and interest. I come back to this office and talk to a lady.
She even doesn’t smile to welcome me and just say ok we will pay this fee for you.
No apology, wtf this office and staff. I don’t know if this problem will effect my credit.
Bull shit office! I would like to recommend everyone not using any services here.
Too expensive for very simple tax report (I only have 1 form W2, no claim). And they charged me $60.