Before I say anything negative

This place does have some cute items and is an enjoyable browse. Before I say anything negative, let me say that I have bought a wedding gift here and encountered really friendly staff people. But if you are going to sell relatively unnecessary, high-priced gift items, having a very friendly staff is essential.

Today I went in and was not greeted at all. I was enjoying browsing around the store looking at various items (was actually looking for a birthday gift). After about 10 minutes in the store, the salesperson asked if I needed anything – no smile or friendliness. At that point I just went to checkout. I had bought a birthday card and a little bag as a gift and she kept asking me if I needed a bag to protect the card. I said just some tissue paper to wrap the gift would be great. She finally handed me two sheets of tissue paper (much too small for the gift item) then told me to go wrap it “over there” so she could check out someone who had just come up behind me. She seemed annoyed with me for whatever reason. Maybe I just caught this person on a bad day but isn’t this a gift shop?? Kinda disappointing. I doubt I will be in again anytime soon.

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2 reviews on Tabletop

  1. I would give them negative stars.

    Awesome inventory. Rude staff. Two employees working and just me and my husband in the store. No greeting, no Eye contact, smile, nod, not any acknowledgement at all. We continued shopping, found several items we both wanted to purchase, and then after being on there for 20+ minutes without so much as a hello, left empty handed. I’m not into the snobby is cool thing. I appreciate warm customer service and a sales person who wants to help me spend my money.

    I will look online for the items I liked and buy them from another retailer. When you read the “about us” section of their website, they sound like quarky entrepreneurs, in reality, they need to take a step back and enjoy their jobs and customers. Not even someone having a bad day could be this detached. I would give them negative stars. The one star is for their cool merchandise.

  2. Such a cute store.

    Such a cute store. There’s always something here you can’t live without. Great cards and awesome gifts. I wish there were more of this store around the city.

20th Street Northwest 1608
Washington 20009 DC US
Get directions
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :