SWIFT TECHNO CRAFTS PVT LTD

SWIFT TECHNO CRAFTS PVT LTD - ESSAE POS, SCAM. FRAUD

I wanted to buy ESSAE POS Billing Machine for my restaurant. This started off with inquiries on IndiaMart.com website.

I started a restaurant recently and needed a POS Billing machine.

I was contacted by Swift Techno Crafts Pvt. Ltd, Mumbai regarding ESSAE POS BILLING MACHINE and after a few conversations, I went ahead and decided to buy the ESSAE POS machine from Swift Techno Crafts Pvt Ltd.

Ive attached the invoice of the purchase.

After receiving the ESSAE 615 POS machine, it literally took these guys 1 and a half months to set this up for me after scores of repeated call backs. It was a torture! The service guys had to be followed up so many time that it reached a point of disposing the machine off and going for an alternative one.

When I received the machine, a gentleman from ESSAE visited my restaurant to set it up. Now, the Swift Techno Craft guys sold me a third party thermal printer, and the ESSAE installation guy refused to touch the printer as it is NON ESSAE brand. When I raised a complaint with Swift Techno Crafts, they expected me to set it up myself as it is a very simple process. After many calls and complaints, they sent the same ESSAE guy and this time he stayed for a couple of hours and set everything up for me.

I had to go through nearly 2 months of torture to get this set up fully.

To this date, the machine just hangs randomly with no sign of life. And during peak hours, it just frustrates us to the core to keep rebooting the machine. The machine hangs almost 3-4 times everyday.

Youtube Video of how the machine hangs randomly:  https://youtu.be/_rIlxoC4jEs

I have raised this issue with Swift Techno Crafts Pvt. Ltd. and these guys are ONLY giving reasons and apologising for the issue caused with absolutely no sign of resolution or solution of any kind. Iam now forced to write about my experience online to bring this to everybody’s attention.

Iam NEVER EVER going to deal with SWIFT TECHNO CRAFTS PVT LTD ever again and strongly recommend others to not deal with them.

An extremely disappointed customer.

Is SWIFT TECHNO CRAFTS PVT LTD a scam?
SWIFT TECHNO CRAFTS PVT LTD is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is SWIFT TECHNO CRAFTS PVT LTD legit?
First SWIFT TECHNO CRAFTS PVT LTD is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by SWIFT TECHNO CRAFTS PVT LTD’s consumers?
There is/are 1 review(s) posted about SWIFT TECHNO CRAFTS PVT LTD and it indicates that the severity of the scam is Extremely High.
Where is SWIFT TECHNO CRAFTS PVT LTD located?
SWIFT TECHNO CRAFTS PVT LTD is located at 601, B Wing, Sagar Tech Plaza Metro Station, near, Saki Naka, Mumbai, Maharashtra 400072, India. You can contact SWIFT TECHNO CRAFTS PVT LTD by dialing N/A or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by SWIFT TECHNO CRAFTS PVT LTD’s customers?
According to the report(s), US $90435 was the total loss incurred by SWIFT TECHNO CRAFTS PVT LTD’s customers.
The reviews, complaints and scams about SWIFT TECHNO CRAFTS PVT LTD are deliberately written by couponsify. We, at Dirty Scam are not liable for the content written about SWIFT TECHNO CRAFTS PVT LTD. If you have any issue with SWIFT TECHNO CRAFTS PVT LTD incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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Reviews:0
Reported Loss :90435 $
Severity of Scam :Extremely High
Reported by : Couponsify
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