Suchada Herbal Spa

Staff was Completely and Utterly Unorganized

I often come to Suchada Herbal Spa as they’re pretty good, however with my recent experience I am not coming back nor advise anyone else too.

I called the Bryant Street location for my younger sister, to inquire on a receipt that was not provided to her during her last visit. The receptionist was absolutely rude and HUNG THE PHONE UP ON ME. As I called back she continued to argue with me and talk over me, when all I wanted to know was who I should speak with that could assist.

This was my go-to spot, and at one point came to Suchada each week. I’m never going back, and will take my business elsewhere.

A MESSAGE TO MANAGEMENT:
In addition to the email I sent via your website, as a paying and loyal customer, I cannot bring myself to come to any of your locations nor ever recommend it to anyone I know. This was a terrible experience. While you were away, your staff was completely and utterly unorganized, poorly managed, inefficient, and just plain rude.

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3 reviews on Suchada Herbal Spa

  1. Suchada Herbal Spa Is Scammer

    I just think the website sucks. Can’t view anything unless you sign up for their email? Seriously? No thanks. Putting people through the hassle of going through the trouble of clicking “unsubscribe” and then having to delete the junk. Please make the website a more user friendly and viewable.

  2. I would recommend this place and don't forget to use the complimentary sauna room !

    It s like a gem in the city! I love the sauna room after my massage. The heat helps me to relax and loosen up my tender. They have shower room to make you clean after super sweaty in the sauna room. The therapist that I had massage with was terrific. I work in the office which required me to sit down almost 8 hours a day so my neck , shoulder and back are VERY tense! I also go to the gym after work.

    And to get massage once a week there really help with my health situation right now. They have the intake form to circle where are your problems of your body. The therapist would focus on that area. Sometimes it s painful but it does feel so good afterward.

    They also have choices for Thai massage if you want them to work on your body or you can choose aroma massage / Swedish massage if you feel like relaxing that day. I would recommend this place and don’t forget to use the complimentary sauna room !

  3. This place is amazing.

    This place is amazing. Everything is nice and clean. The worker is so nice and friendly mostly the front desk. This is a good place to get massage and get relax. They also have the sauna thats very hot and warm. I love this place a lot.

Division Street 2
San Francisco 94103 CA US
Get directions
Reviews:3
Reported Loss :120 $
Severity of Scam :High
Reported by : anonymous
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