I often come to Suchada Herbal Spa as they’re pretty good, however with my recent experience I am not coming back nor advise anyone else too.
I called the Bryant Street location for my younger sister, to inquire on a receipt that was not provided to her during her last visit. The receptionist was absolutely rude and HUNG THE PHONE UP ON ME. As I called back she continued to argue with me and talk over me, when all I wanted to know was who I should speak with that could assist.
This was my go-to spot, and at one point came to Suchada each week. I’m never going back, and will take my business elsewhere.
A MESSAGE TO MANAGEMENT:
In addition to the email I sent via your website, as a paying and loyal customer, I cannot bring myself to come to any of your locations nor ever recommend it to anyone I know. This was a terrible experience. While you were away, your staff was completely and utterly unorganized, poorly managed, inefficient, and just plain rude.