I was starting a company for dance training and I had already confirmed with Strada about the procedure for all the documentations and paper work. I was in a haste for the loan and was looking forward to starting the work asap. I only agreed to go with this company on one condition that they would not make it a never ending process as it happens in most of the loan processing.
But they were very unprofessional in meeting the deadlines and making a swift communication with me. Things were pretty okay till the time they arranged the credit check and got me the paperwork for my lease. However, after that, nothing was in sync. It was all downhill and by the time I realized that they were unnecessarily increasing the time required to get the matter sorted, I was already late on schedule.
The business was just starting. Everything depended on the time the lease would have taken. But, these guys made my experience horrible. Not ready to process things on time, employees on leave for most of the week days, not able to connect with the right department were only among the few of the problems I had to go through.
They would miss papers and made me go through unnecessary papers many times. When I would ask the reason, they would simply say, its formality and we need to complete it. Nothing was stated earlier. They told that with few signs I would be good to go. But, these paper work with no timelines were a reason for delays.
I believe they are armature in getting the lease done. They were not sure about which paperwork was required and which were not. Whenever, I asked questions or wanted related information, they took more time and never returned with an answer.
I was the one following them many times in a day to find what was going on. They were too busy to answer their client. They are irresponsible in responding or making their clients feel satisfied. All I understood was they were either too ignorant to their client’s need or they were not competent enough to make things right.
Whatever promise that they made was fake and nothing happened as per the scheduled time. When they said that they were taking things to next level every time, they were lying. Nothing was done, and I had to call them several times to remind them of the deadlines. I was not in the state of mind to divert my attention anywhere else than my business. But, they made me go crazy in few weeks itself.
I lost all the money I spent in attesting the papers and submitting them their fees. At last, I had to look for another option. I knew they would never say that they did not know how to do it, but I realized it sooner. My lease was made in not more than a week’s time with all the paperwork intact and right.
Just stay away from Strada, it is not the company you would like.