My friend had recommended Steven M. Vogt CPA EA firm to me.
Earlier in the week, I had filled out their online appointment request for 3 possible days/times.
No one reached out to me to confirm any of the dates as their website promised they would.
Finally, this morning I called their office myself.
I explained in depth to the receptionist what I had experienced.
To add to the already lousy customer service, she decided to put me on a 10 minute hold where I finally hung up in disgust.
They won’t be getting my business!!!