Steve Larson Direct

Horrible Customer Service

Steve Larson Directis HORRIBLE! Can I give him zero stars?!  I must have called him a dozen times, emailed twice and NEVER got a response!

It has been almost a week and I still have not heard from him.

What kind of business is this guy running? I even found a Real Estate Agent to represent me since this guy didn’t have the simple courtesy to call me back and it STILL took 3 calls and 3 days to get back to her.

Who does that?! If the home was not available a professional would at least send a courtesy email to advise.

Clearly not a professional at all. His staff is also very rude and not willing to help.

In the end, I am glad I am not doing business with Steve Larson Direct.

If I were he would be HORRIBLE at customer service and, if there was an issue to bring up I would never be able to contact him.

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1 review on Steve Larson Direct

  1. This is sad for me to say, but it is the truth.

    I have used Steve for over 20 years and have never had a problem until the last several years. I agree with the majority of the folks that he makes promises to deliver on taxes and just disappears. I have a huge tax bill hanging over my head ( based on his advice) and he has agreed to help.

    I have had to ask the IRS for numerous extension because he said he needed more time to help and prepare the appropriate forms… I have sent him literally 20+ emails and equal the number of phone calls. NOTHING.. no email, nothing in return…

    I would have just appreciated him saying ” I’m too busy to handle this one and I recommend the following group”. Something sensible and professional.. I guess that makes too much sense..

    But, I’m truly disappointed in Steve as he was a great tax resources over the years to start behaving so unprofessionally. He’s put me at risk in dealing with the IRS in good faith and this is a serious matter. He’s treating these issues and his once loyal customers like dirt…I don’t recommend anyone work with him ever again. This is sad for me to say, but it is the truth.

South Bascom Avenue 1999
Campbell 95008 CA US
Get directions
Reported Loss :3277 $
Severity of Scam :Medium
Reported by : Anonymous
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