Sterling Bank & Trust

Bad Customer Service

Avoid Sterling Bank & Trust at all costs. I cannot express enough how absolutely terrible they are.

From the insanely high interest rates to the ridiculously bad customer service.

We went with this bank for a mortgage because, at the time, they were the only ones that would do a TIC in SF. The interest rate was really bad.

But what makes matters worse is how incompetent they are.

They would send us strange letters that we would call in to clarify, but no one would answer or they would say they needed to call us back and never would.

Whenever they admitted to needing to resolve something on their end (the problem was always on their end, by the way) they never would.

It’s clear that they do the absolute minimum and simply don’t care.

Is Sterling Bank & Trust a legit?

Sterling Bank & Trust is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Sterling Bank & Trust located?

Sterling Bank & Trust is headquarted at 400 Montgomery St Suite 100 San Francisco, CA 94104. You can contact Sterling Bank & Trust by dialing (415) 773-1530 or visit their website sterlingbank.com.

How much monetary loss is incurred by Sterling Bank & Trust’s customers?

According to Sterling Bank & Trust’s customers, a monetary loss of US $3321 has been reported. The severity of entire incident reports is medium.

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Reviews: 0
Reported Loss : 3321 $
Severity : Medium
Reported by : Anonymous
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