Statebridge

The WORST Company

Statebridge Is The WORST company I have every dealt with!! I paid the wrong amount one month.

I shorted the payment by $30, because I have an adjustable rate and it’s the first time it had gone up.

I sent in the $30 with my next payment. Now they are charging me late fees every month, even though I am paying on time.

They insist that they can’t waive the “late fee” even though I wasn’t late, and have NEVER been late since Chase sold them my mortgage!

I was with Chase for 20 years and never had an issue! IF YOU HAVE A CHOICE, STAY AWAY FROM STATEBRIDGE!!

Is Statebridge a legit?

Statebridge is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Statebridge located?

Statebridge is headquarted at 5680 Greenwood Plaza Blvd 100 S Greenwood Village, CO 80111. You can contact Statebridge by dialing (866) 466-3360 or visit their website statebridgecompany.com.

How much monetary loss is incurred by Statebridge’s customers?

According to Statebridge’s customers, a monetary loss of US $3252 has been reported. The severity of entire incident reports is high.

Write a replay to Jack Miller Cancel reply

Your email address will not be published. Required fields are marked *

2 Reviews on Statebridge

  1. Wont apply on time payments

    I have two accounts with Statebridge Company
    I have numerous problems with them
    First there online system is down 80% of the time with non access.
    I have sent over 75 emails and countless calls and hours trying to resolve this and all my contacts fall on deaf ears.
    Despite them agreeing that I have made my payments on time, I am still subject to twice a day Robo collection calls.
    On one account they have consistently taken my payments and put them in an unapplied category, when they finally apply it they apply it on whatever date they want causing me to pay extra interest and charging me a late fee. As well at one time they reported me 90 days late to the credit reporting agencies when the payments were made timely. As well on this account earlier in the year they charged me some vacant fee charge, they first insisted it was a law that they charge it even thought I told them my house was never vacant. I paid it because they were reporting me late, finally they agreed that I should not have been charged it. I asked that it be sent back or applied to my principle. It never was never done this has been going on for over 8 months. They have agreed to fix these in writing but it has not been fixed.
    On the second account, it’s pretty much the same thing they put the payment in an unapplied account and sometimes months latter apply it, but charging late fees, extra interest and reporting me late to the credit agencies.
    I pay both loans with electric bill pay and have proof when they were paid.
    I am not sure what I can do they are causing us a great deal of emotional distress and financial harm.

  2. Statebridge company is an absolute joke.

    Statebridge company is an absolute joke. I am unable to refinance my primary loan since my 2nd is with Statebridge.

    They told the lender that they need to see 12 payments before allowing me to refinance my primary. I have made 7 payments!!

    1st off, the streamline on my primary has NO impact on the 2nd mortgage. It only improves my financial position and has ZERO impact on Statebridge.

    This policy makes no sense and is uneccesairily preventing my from IMPROVING my financial situation. Also, it is near impossible to reach anyone in customer service.

Reviews: 2
Reported Loss : 3252 $
Severity : High
Reported by : Anonymous
Views :