I have been seeing a doctor as my PCP at St Vincent Primary Care Network since mid.
I was in an accident in September 2016 and hospitalized for 2 days after which I was referred to 2 specialists for ongoing treatment.
I have spoken to my PCP about this each time I’ve visited.
When my insurance changed in 2017, I was told I had to have a referral from my PCP before seeing the specialists again, even though he didn’t refer me to the specialists in the first place.
I requested the referrals in Jan, March, and April 2017, but they were never done.
Each time I was told they’d be done that day or within 2 weeks.
Today after following up again, I was told I have to meet with my PCP to get the referrals!
This was never told to me before today. Furthermore, the PAs have failed on numerous occasions to complete something they said they’d do, and one of them lied to me about my care plan.
If you call, expect to wait on hold for no less than 15 minutes, if you ever get an answer at all, which you might not.
I waited on hold for 45 minutes once only to finally have the call terminated.
I intend to visit the office once more to get some test results and hopefully the referrals!… then I will never go to this place again.
I would not recommend this location to anyone, unless you hate them and want them to have a truly horrible experience with an utterly incompetent staff.