After a terrible tax experience we had a few years back, my partner and I tried our best to find a reliable, trustworthy tax company in the area.
Unfortunately St Johns Tax Service was not that. The person preparing our taxes seemed to be unprepared and mentioned several times that she was unsure how to prep certain areas of our taxes.
Understanding that this information can change yearly, we would’ve appreciate at least some confidence in their own work.
After leaving the meeting, we were told to expect a call on Monday when the documents were finished.
We never received a follow up. When we called the office to ask to pick up our documents as we intend to go elsewhere, the manager was quite snide in her response.
No apology given or care whatsoever. When you’re in the business of handling people’s financials and private documents… try to care even just a little bit.