I went to the Speedy Cash on 19th Ave and northern I have had a title loan from them before I paid off my old loan and they didn’t have my apartment number on file even though I had told them the address several times.
Now I have to go spend 2 hours at the MVD and pay for my title and wait for it then drive to speedy cash and make sure I get a refund.
Yesterday I called to make a promise to pay and was told the payment would NOT go through but today it went through.
I got an over draft and will have to pay more fees to my bank the manager I called today said they could not do anything.
I asked him to take my card off file he said he could not do so then said that he would take it off and hung up on me.
I went to the location to talk to him in person him and the girl that I spoke with about my title not being sent to the right place gave me extreme attitude.
Long story short I was lied to twice hung up on and treated extremely disrespectfully.
I have called the complaint line made a report and will be calling corporate tomorrow. After this I WILL NEVER COME BACK.