They refused to accept my insurance

They have a large selection and worked hard with Oakley to get me a pair of prescription sunglasses (apparently, the process with Oakley is a bit cumbersome). However, they refused to accept my insurance even though I was clearly told by the insurance company (multiple times) that prescription Oakley’s were covered and Spectacles was in-network provider.

As a result of their refusal to submit the claim to the insurance company on my behalf and their insistence the at I submit the claim directly after paying for the product, I paid $100 more than I should have (since I submitted the claim rather than Spectacles, it was treated as an out-of-network claim with reduced benefits). Bottom line is, there are many other places with large selections that will be more flexible with insurance, especially when the insurance company gives very clear instructions on how it should be submitted.

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Grand Avenue 17
Englewood 07631 NJ US
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Reported Loss :263 $
Severity of Scam :High
Reported by : anonymous
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