Spa Nordstrom

Therapists un-relaxing and unpleasant

I can only speak to the massages here. I used to love this place for massages but my last two massages have been pretty awful, and the vibe from the massage therapists un-relaxing and unpleasant.

Yesterday’s experience put me over the edge and I definitely won’t return. Beyond my masseuse’s uncomfortable greeting (she was rushed and frenzied seeming, couldn’t find things, told me my locker number then didn’t leave a key, was running in and out of the room), my masseuse literally spent time massaging areas of BONE, which hurt, and only had two speeds – very very hard pressure or so light it didn’t feel like much. This made for a frustrating hour of continually asking her to change her pressure or stop doing what she was doing. I had her skip my neck, which needed work, because I was worried about getting hurt.

When I told the front desk I had a bad experience they discounted me 10% and told me to see someone else next time. A surprising response if they wanted a return customer.

I’ve tested out almost every spa in SF and I would highly recommend a different one — from just the vibe of the workers alone not to mention the massage itself!

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5 reviews on Spa Nordstrom

  1. saying "buy this, money back guarantee" over and over.

    Horrible! Worse than horrible. It’s not a true massage; they do not know what they are doing. The facilities are like a clinic, not a spiritual, healing experience. Lines for the bathroom, 1 bathroom. Leaving you to sit there from ‘service’ to service.

    No lockers available and if there were they didn’t lock. Massage tables that move up and down? Again clinical. LIGHTS BLARING in your freaking face? Canned music, products that tingle on your skin? Why? So much lavender – mint scent it was too much. And they pour so much lotion/oil I felt like I was some kids mud play session.

  2. Be very specific if you ask for a male of female therapist

    I have been here multiple times- several times it was excellent, but more often than not it was poor, so I averaged it out to a 2-3 star rating.

  3. Come back will continuing and thanks for their superb treatment.

    Best spa and massage place obviously I like this place very much. The staffs are friendly and did my best nails colorful design. Moreover their Swedish massage made my mind luxurious feelings.

  4. Good for men

    best place to get ur nails done. All natural. Good for men

  5. This SPA service center is definitely the one for me.

    I am here once in every month, and the service improves from time to time. They are good at maintaining customers and making them happy. This SPA service center is definitely the one for me.

Reported Loss :360 $
Severity of Scam :High
Reported by : anonymous
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