Sovereign Bank Boston Administrative Offices

Customer Service

I have a savings account with Sovereign. I received a 1099-interest income tax receipt that declared my $75 new account “bonus” as interest income.

Interest income is the money paid as interest on money in one’s actual bank account.

A bonus is miscellaneous income. Thus Sovereign is reporting false information.

I called customer service with the intention of getting a revised form and had the bad luck to be connected to Heather Duwart.

Miss Duwart merely replied with the corporate line that I should take this up with my tax preparer.

Apparently Miss Duwart thinks that 1. I am an idiot and 2. that a tax preparer can wave a magic wand and alter a 1099 form.

When I asked who I can speak to that handles their accounting, she replied “NOBODY”. Clearly, Sovereign’s position is to ignore the mistake and hope it will go away.

Miss Duwart also believes that the bank’s CEO is named Jose Moran. Its actually Jorge Moran and he is not located in Pennsylvania as she told me, he is in Massachusetts.

How is it possible for a bank to be so clueless? After this call to “customer service” I decided to visit my local branch and see if i can get any assistance. Hope springs eternal.

Sovereign customer service, in case you need it, is 877-768-2265.

Is Sovereign Bank Boston Administrative Offices a scam?
Sovereign Bank Boston Administrative Offices is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Sovereign Bank Boston Administrative Offices legit?
First Sovereign Bank Boston Administrative Offices is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Sovereign Bank Boston Administrative Offices’s consumers?
There is/are 1 review(s) posted about Sovereign Bank Boston Administrative Offices and it indicates that the severity of the scam is Medium.
Where is Sovereign Bank Boston Administrative Offices located?
Sovereign Bank Boston Administrative Offices is located at 75 State St, Boston, MA 02109, USA. You can contact Sovereign Bank Boston Administrative Offices by dialing (617) 757-3400 or visit their website sovereignbank.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Sovereign Bank Boston Administrative Offices’s customers?
According to the report(s), US $2877 was the total loss incurred by Sovereign Bank Boston Administrative Offices’s customers.

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Reviews:0
Reported Loss :2877 $
Severity of Scam :Medium
Reported by : Anonymous
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