Skyride Movers

So disappointed! I DO NOT recommend them to store your household

Originally hired to move and store my household goods. No issues during the move – showed up on time, crew was fast and efficient and great rates. However, moving my household goods back into my house is a completely different story. During the move, crew damaged my furniture and walls and lost some of my items including area rug worth $250, clothes racks, cleaning items and a wardrobe box full of work clothes. Fred, my main point of contact, upon my reporting the issue, even acknowledged that he remembered seeing the area rug when he checked out my place. He never returned my calls, emails and text messages requesting to resolve the issue. So disappointed! I DO NOT recommend them to store your household goods.

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4 reviews on Skyride Movers

  1. Damaged my personal property

    After 4 months of unresponsiveness from Skyride Movers, I finally had my personal property returned with the help of the Fairfax County Court and Fairfax County Consumer Affairs.

    Skyride offered a refund of our insurance deposit (~$190 USD) in exchange of us removing our consumer reviews and legal claims.

    Until this day, if I could give them a zero rating, I certainly would. I stand by my principles, and my facts and reviews of this company is stated as true.

    FYI, Skyride recently had their business accreditation revoked by the Better Business Bureau due to its failure to adhere and meet standards. (https://www.bbb.org/us/va/alexandria/profile/moving-and-storage-companies/movers-0241-236016998/details).

    Please save yourself the trouble, nightmare, and your hard earned money. Alternatively, I’d highly recommend the Two Marines Moving Co. I’ve had a great experience with them previously and wish we had gone with them this time; lessons learned.

  2. I booked a move on short notice to move from DC to Philly in mid august.

    I booked a move on short notice to move from DC to Philly in mid august. Everything on set up was very smooth. The movers were very quick and thorough during the loading phase. Once we got to the apartment in Philly it was another story. They had damaged a 65″ TV to the point it no longer worked.

    They also rushed out leaving a lot of the wrappings still on the objects moved. I was instructed to send pictures which I did the same day. I was told I would receive a phone call the next day with how they were going to reconcile the situation. That phone call never came and it wasn’t until a week later and multiple phone calls to them that they finally stated they would give financial compensation.

    I was given an confirmation E-mail stating they would send a check for the amount agreed upon to the address I was now at. Weeks went by and no check was received, so I E-mailed them asking about it. They stated they haven’t actually gotten around to sending the check and were having “issues with payments”.

    I have since emailed multiple times with yet to receive a response. Being back in graduate school I don’t have the time to call them every day until I get an answer. All in all I feel very underwhelmed by their service and will look elsewhere when I move back after I am done with school.

  3. DO NOT recommend them to store your household goods.

    Originally hired to move and store my household goods. No issues during the move – showed up on time, crew was fast and efficient and great rates. However, moving my household goods back into my house is a completely different story.

    During the move, crew damaged my furniture and walls and lost some of my items including area rug worth $250, clothes racks, cleaning items and a wardrobe box full of work clothes.

    Fred, my main point of contact, upon my reporting the issue, even acknowledged that he remembered seeing the area rug when he checked out my place. He never returned my calls, emails and text messages requesting to resolve the issue. So disappointed! I DO NOT recommend them to store your household goods.

  4. I would highly recommend them and will use them again in the future.

    Fred and his team were great. They were very responsive and easy to communicate with before and during the move. They were also very efficient and careful with our larger items. I would highly recommend them and will use them again in the future.

Reviews:4
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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