Skin Lounge

Poor customer service

This place was not very easy to find. After driving around we finally decided to valet park so we wouldn’t be late for my daughters appointment. We were early! We were greeted upon arrival, my daughter had to sign her life away with all sorts of forms. Then they made me sign a form. Ok,

they have to cover themselves. I get it. Front desk person asked my daughter for her ID, she’s 15, high school ID was shown. Apparently that isn’t enough. We drove 30/45 minutes to get here. REALLY?!?!? HS identification not enough!?!? What other ID’s do minors have? I asked to speak to manager. Nope. Got the facial tech. Waiting on call from another manager?!?

Poor customer service and my daughter hasn’t even gotten to the chair! I asked to sign a waiver saying I would take all responsibility. Nope. 10 mins into her appointment and we were told they couldn’t help us.

My daughter has severe acne. We were hoping this place would help her out. Nope. My advice, stay clear of this place, if you are a minor.And even if your not. Crazy business practices!

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North Scottsdale Road 15037
Scottsdale 85254 AZ US
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Reported Loss :410 $
Severity of Scam :High
Reported by : anonymous
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