Skin City

staff is snotty and non-helpful

I find the staff in Skin City to be snotty and non-helpful. I have tried several times to book treatments and they were extremely arrogant and non-helpful. I did finally get an open spot on a Tuesday at 12:30 – as they said they are totally booked all day, every day (which I suspect they are not and just don’t have anyone willing to work), which I ultimately cancelled.

I walked in, waited and waited, no one helped me and then I went outside, called and cancelled. I had hoped for good service once I got there, but was the same as over the phone – terrible. I resorted to going back to Spa Radiance, despite the cost, much more worth it for the level of service and manners.

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7 reviews on Skin City

  1. I would not go here if I were you.

    I would not go here if I were you. I asked for my eyebrows to be just cleaned up and they completely made them very thin. My sister’s wedding is in a few weeks, and now I don’t know what to do. Do not trust this place with your face. The bikini wax was fine, definitely not great, but fine.

    I definitely won’t be going back. It is unbelievable to me that I have been getting my eyebrows ‘cleaned up’ and not thinner for many many and this is the first time anyone has actually taken SO much off. Terrible waxing job.

  2. Worst facial EVER!

    I have i never had a ‘bad’ facial, until I came here. It is over priced for a start for a slightly unprofessional looking hole in the wall type place, but I thought I’d try them as they’re near home. They charge the same as the salon i usually go to on Maiden Lane, around $130 per facial…so i expected a good facial at least..

    The room was bare and unfinished, little decoration ideas here; then the facialist worked on my skin for about 15 minutes out of 60..she steamed me for 15 minutes and then extracted for 30 seconds with her NAILS; then the mask was sticky and weird feeling and..

    it was just thr WORST facial ever. When i returned, to complain when facialist was not as not to upset her too much! ..the girl at front desk nonchalantly said “Oh well sorry…”..she didn’t give a hoot. Terrible place, avoid like the plague. Worst facial EVER!

  3. I had a great experience here with Sabrina, for a facial.

    I had a great experience here with Sabrina, for a facial. I loved that she told me about my skin and also lots of info about what she was doing and why ( i was interested in it,

    i am sure she could say less if you prefer a more quiet facial) we talked and laughed and my skin looked and felt great after. my money has been tight, so haven’t been back yet, but hope so in the future

  4. I enjoy come here

    I enjoy come here! Everyone Is nice and I they have some good products!

  5. But it is very expensive and I can't come often.

    Beautiful inside with warm colors and nice scents as well as a great selection of candles and makeup and bath extras, etc. the facials are outstounding as well as Sunday massages. But it is very expensive and I can’t come often.

  6. I will continue to go there and have rec'd it to friends who have all liked it too.

    I have had services done by Brigitta, Kelly, and Beth all super nice and professional, and as pain free as possible. I think the prices are very reasonable. I will continue to go there and have rec’d it to friends who have all liked it too.

  7. Brigitta was awesome!

    Brigitta was awesome! Thanks for all the reviews on her. She made my deforestation smooth and somewhat painless. Her detail for perfection was much appreciated. I would highly recommend her to any first timers, as was my case. I will be going back for needed touch ups, probably, forever!

Divisadero Street 323
San Francisco 94117 CA US
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Reported Loss :200 $
Severity of Scam :High
Reported by : anonymous
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