I find the staff in Skin City to be snotty and non-helpful. I have tried several times to book treatments and they were extremely arrogant and non-helpful. I did finally get an open spot on a Tuesday at 12:30 – as they said they are totally booked all day, every day (which I suspect they are not and just don’t have anyone willing to work), which I ultimately cancelled.
I walked in, waited and waited, no one helped me and then I went outside, called and cancelled. I had hoped for good service once I got there, but was the same as over the phone – terrible. I resorted to going back to Spa Radiance, despite the cost, much more worth it for the level of service and manners.